57
NPS
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Brand Page
InetSoft
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About InetSoft's Brand
Inetsoft Technology provides business intelligence software solutions for organizations and solution providers.
Brand at a Glance
4.5/5
Product Quality
4.5/5
Pricing
InetSoft NPS
InetSoft's Net Promoter Score (NPS) is a 57 with 75% Promoters, 7% Passives, and 18% Detractors. Net Promoter Score tracks whether InetSoft's customers would recommend using the product based on a scale of -100 to 100.
InetSoft Overall NPS
| 75% | Promoters |
|---|---|
| 7% | Passives |
| 18% | Detractors |
InetSoft NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 58 | Aug 2020 | 58 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
InetSoft NPS by Usage
InetSoft's NPS was rated 40 points by customers who have used InetSoft's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 40 | 1 to 2 Years | 40 |
InetSoft Product Quality
4.5/5
InetSoft has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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InetSoft Product Information
InetSoft serves markets in the United States, Asia, Europe, and United Kingdom. InetSoft supports Web devices and offers products for small and medium sized businesses.
InetSoft’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- www.inetsoft.com
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Languages Supported
English
InetSoft Pricing
InetSoft ROI & Value For Money
4.5/5
InetSoft has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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InetSoft Pricing Plans
InetSoft has a pricing structure that accommodates small and medium businesses.
Who Uses InetSoft?
Small Businesses
Medium Businesses
