100
NPS
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InfluxData
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About InfluxData's Brand
InfluxData is the creator of InfluxDB, the leading time series database used by millions of developers building real-time systems. InfluxDB captures and analyzes massive streams of high-resolution data, giving AI models the context for predictive maintenance and anomaly detection so systems can detect, alert, and adapt as conditions change. Built for high performance at any scale and in any environment, InfluxDB delivers the speed and flexibility developers need to manage today’s most demanding workloads. InfluxData is a remote-first company with a globally distributed team. Learn more at www.influxdata.com.
InfluxData CMO
Brian Mullen
Brian Mullen is Chief Marketing Officer at InfluxData. He has extensive experience bringing category-leading developer technologies to market and a strong background in scaling Silicon Valley startups. At InfluxData, Mullen leads the company’s global marketing organization and go-to-market efforts. Mullen previously served as Vice President and General Manager of Cloud, and before that as Vice President of Business Development & Partnerships.
InfluxData NPS
InfluxData's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether InfluxData's customers would recommend using the product based on a scale of -100 to 100.
InfluxData Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
InfluxData NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 100 | Feb 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
InfluxData as an Employer
4.6/5
InfluxData has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
InfluxData scored a 100 for Net Promoter Score and a 63 for Employee Net Promoter Score. NPS gauges how likely a customer of InfluxData would recommend the brand to a friend. ENPS measures how likely InfluxData employees would recommend working at InfluxData to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
63
eNPS Score
| 71% | Promoters |
|---|---|
| 21% | Passive |
| 8% | Detractors |
