-100
NPS
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Ingrasys
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About Ingrasys' Brand
The ODM provider of POS, Surveillance products. Ingrasys Technology Inc.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Ingrasys NPS
Ingrasys's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Ingrasys's customers would recommend using the product based on a scale of -100 to 100.
Ingrasys Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Ingrasys NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2024 -100 | Dec 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ingrasys Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Ingrasys users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ingrasys Product Quality
1.5/5
Ingrasys has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ingrasys' overall Product Quality score rated by its users and customers.
Ingrasys Product Information
Ingrasys’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.ingrasys.com/
- Company Size
- 501-1,000 Employees
Ingrasys Pricing
Ingrasys ROI & Value For Money
1.5/5
Ingrasys has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Ingrasys Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Ingrasys Customer Service
1.5/5
Ingrasys has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ingrasys' overall Customer Service score rated by its users and customers.
About Ingrasys's Customer Service
Website
http://www.ingrasys.com/
Phone Number
886 3336 2688
