50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Inmar
Marketing or Exec? Claim Your Free Account
About Inmar's Brand
Inmar applies technology and data science to improve outcomes for consumers and those who serve them.
Brand at a Glance
66%
Customer Loyalty
3.8/5
Product Quality
4.2/5
Pricing
4.1/5
Customer Service
Inmar NPS
Inmar's Net Promoter Score (NPS) is a 50 with 65% Promoters, 20% Passives, and 15% Detractors. Net Promoter Score tracks whether Inmar's customers would recommend using the product based on a scale of -100 to 100.
Inmar Overall NPS
| 65% | Promoters |
|---|---|
| 20% | Passives |
| 15% | Detractors |
Inmar NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 46 | Dec 2022 | 46 |
Jan 2023 37 | Jan 2023 | 37 |
Feb 2023 40 | Feb 2023 | 40 |
Apr 2023 44 | Apr 2023 | 44 |
Sep 2023 47 | Sep 2023 | 47 |
Oct 2023 45 | Oct 2023 | 45 |
Jan 2024 47 | Jan 2024 | 47 |
Mar 2024 45 | Mar 2024 | 45 |
Jun 2024 42 | Jun 2024 | 42 |
Sep 2024 45 | Sep 2024 | 45 |
Feb 2025 48 | Feb 2025 | 48 |
Dec 2025 50 | Dec 2025 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Inmar NPS by Gender
Inmar's NPS was rated 50 by Male customers on Comparably.
Male
50
Inmar's NPS was rated 50 by Male customers on Comparably.
60%
Promoters
30%
Passives
10%
Detractors
Female
N/A
Inmar's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Inmar NPS by Ethnicity
Inmar's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
African American/Black 67 | African American/Black | 67 |
Inmar NPS by Age
Inmar's NPS was rated 33 points by customers ages 46-50 on Comparably.
Inmar NPS by Usage
Inmar's NPS was rated the highest by customers who have used Inmar's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 25 | 1 to 2 Years | 25 |
2 to 5 Years 50 | 2 to 5 Years | 50 |
Inmar Customer Loyalty
66%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
66% of Inmar users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Inmar Customer Loyalty Score by Gender
Inmar's Customer Loyalty score was rated 64 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Inmar.
Male
64%
Yes
Female
N/A
Yes
Inmar Customer Loyalty Score by Ethnicity
Inmar's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Inmar.
40
out of 100
Caucasian
70
out of 100
African American/Black
Inmar Customer Loyalty Score by Age
Inmar's Customer Loyalty score was rated 70% by customers ages 46-50 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Inmar.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
46-50 70% | 46-50 | 70% |
Inmar Customer Loyalty Score by Usage
Inmar's Customer Loyalty score was rated 78% by customers who have used Inmar's products/services for 1 to 2 Years, and by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Inmar Customer Loyalty Score by Industry
Inmar's Customer Loyalty score was rated 100% by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Inmar Product Quality
3.8/5
Inmar has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Inmar's overall Product Quality score rated by its users and customers.
Inmar Product Information
Inmar’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Inmar's product the highest.
- Website
- https://www.inmar.com/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Enterprise
Government & Legal
Healthcare
SaaS
Quick Insights into Inmar Product Quality
Inmar's Product Quality score was rated highest by African American/Black customers, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Inmar's Product Quality.
Ranked Inmar Product Quality the Highest
Ranked Inmar Product Quality the Lowest
Inmar Product Quality Score by Gender
Inmar's Product Quality score was rated 4.1 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Inmar.
Male
4.1/5
Female
N/A
Inmar Product Quality Score by Ethnicity
Inmar's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Inmar.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
African American/Black 4.6 | African American/Black | 4.6 |
Inmar Product Quality Score by Age
Inmar's Product Quality score was rated 3.3 stars by customers ages 46-50 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Inmar.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
46-50 3.3 | 46-50 | 3.3 |
Inmar Product Quality Score by Usage
Inmar's Product Quality score was rated the highest by customers who have used Inmar's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Inmar Product Quality Score by Industry
Inmar's Product Quality score was rated 3.8 stars by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Inmar Pricing
Inmar ROI & Value For Money
4.2/5
Inmar has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Inmar's overall ROI score rated by its users and customers.
Inmar Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry.
Quick Insights into Inmar ROI
Inmar's ROI score was rated highest by African American/Black customers, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Inmar's ROI score.
Ranked Inmar ROI the Highest
Ranked Inmar ROI the Lowest
Inmar ROI Score by Gender
Inmar's ROI score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Inmar.
Male
4.5/5
Female
N/A
Inmar ROI Score by Ethnicity
Inmar's ROI score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Inmar.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
African American/Black 5 | African American/Black | 5 |
Inmar ROI Score by Age
Inmar's ROI score was rated 4 stars by customers ages 46-50 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Inmar.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
46-50 4 | 46-50 | 4 |
Inmar ROI Score by Usage
Inmar's ROI score was rated the highest by customers who have used Inmar's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Inmar ROI Score by Industry
Inmar's ROI score was rated 4.5 stars by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Inmar Customer Satisfaction (CSAT)
Inmar Customer Satisfaction (CSAT) Score
76 / 100
Inmar has an overall Customer Satisfaction score of 76 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
41%
Satisfied
35%
Neither Satisfied nor Dissatisfied
18%
Dissatisfied
0%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Inmar Customer Satisfaction
Inmar's Customer Satisfaction score was rated highest by customers who have used Inmar's products/services for 1 to 2 Years, and rated lowest by customers who have used Inmar's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked Inmar's Customer Satisfaction.
Ranked Inmar Customer Satisfaction the Highest
Ranked Inmar Customer Satisfaction the Lowest
Inmar Customer Satisfaction Score by Gender
Inmar's Customer Satisfaction score was rated 87 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Inmar.
87 / 100
MaleVery Satisfied | 62% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 13% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Inmar Customer Satisfaction Score by Ethnicity
CSAT according to African American/Black
Inmar's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Inmar.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Inmar Customer Satisfaction Score by Age
Inmar's Customer Satisfaction score was rated 67 points by customers ages 46-50 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Inmar.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46-50 | 67% |
Inmar Customer Satisfaction Score by Usage
Inmar's Customer Satisfaction score was rated 100 points by customers who have used Inmar's products/services for 1 to 2 Years, and by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Inmar Customer Service
4.1/5
Inmar has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Inmar's overall Customer Service score rated by its users and customers.
About Inmar's Customer Service
Address
635 Vine St., Winston Salem, NC 27101
Website
https://www.inmar.com/
Phone Number
(800) 765-1277
Quick Insights into Inmar Customer Service
Inmar's Customer Service score was rated highest by African American/Black customers, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Inmar's Customer Service score.
Ranked Inmar Customer Service the Highest
Ranked Inmar Customer Service the Lowest
Inmar Customer Service Score by Gender
Inmar's Customer Service score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Inmar.
Male
4.5/5
Female
N/A
Inmar Customer Service Score by Ethnicity
Inmar's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Inmar.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
African American/Black 4.8 | African American/Black | 4.8 |
Inmar Customer Service Score by Age
Inmar's Customer Service score was rated 4.1 stars by customers ages 46-50 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Inmar.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
46-50 4.1 | 46-50 | 4.1 |
Inmar Customer Service Score by Usage
Inmar's Customer Service score was rated the highest by customers who have used Inmar's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Inmar Customer Service Score by Industry
Inmar's Customer Service score was rated 4.1 stars by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Inmar as an Employer
3.4/5
Inmar has a 3.4/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Inmar scored a 50 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Inmar would recommend the brand to a friend. ENPS measures how likely Inmar employees would recommend working at Inmar to a friend.
Net Promoter Score
50
NPS Score
| 65% | Promoters |
|---|---|
| 20% | Passive |
| 15% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 43% | Promoters |
|---|---|
| 14% | Passive |
| 43% | Detractors |
