-50
NPS
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INSPYR Solutions
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About INSPYR Solutions' Brand
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities.
Brand at a Glance
53%
Customer Loyalty
2.5/5
Product Quality
2.7/5
Pricing
2.7/5
Customer Service
INSPYR Solutions NPS
INSPYR Solutions's Net Promoter Score (NPS) is a -50 with 25% Promoters, 0% Passives, and 75% Detractors. Net Promoter Score tracks whether INSPYR Solutions's customers would recommend using the product based on a scale of -100 to 100.
INSPYR Solutions Overall NPS
| 25% | Promoters |
|---|---|
| 0% | Passives |
| 75% | Detractors |
INSPYR Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 -100 | Aug 2022 | -100 |
May 2023 0 | May 2023 | 0 |
Aug 2023 -33 | Aug 2023 | -33 |
Sep 2025 -50 | Sep 2025 | -50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
INSPYR Solutions Customer Loyalty
53%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
53% of INSPYR Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
INSPYR Solutions Product Quality
2.5/5
INSPYR Solutions has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock INSPYR Solutions' overall Product Quality score rated by its users and customers.
INSPYR Solutions Product Information
INSPYR Solutions’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Staffing and Recruiting
INSPYR Solutions Pricing
INSPYR Solutions ROI & Value For Money
2.7/5
INSPYR Solutions has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
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INSPYR Solutions Customer Satisfaction (CSAT)
INSPYR Solutions Customer Satisfaction (CSAT) Score
50 / 100
INSPYR Solutions has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
INSPYR Solutions Customer Service
2.7/5
INSPYR Solutions has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock INSPYR Solutions' overall Customer Service score rated by its users and customers.
About INSPYR Solutions's Customer Service
Address
600 Corporate Drive, Suite 500, Fort Lauderdale, FL 33334
Website
https://www.inspyrsolutions.com
Phone Number
954.507.4860
INSPYR Solutions's Social Links
INSPYR Solutions as an Employer
3.5/5
INSPYR Solutions has a 3.5/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
INSPYR Solutions scored a -50 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of INSPYR Solutions would recommend the brand to a friend. ENPS measures how likely INSPYR Solutions employees would recommend working at INSPYR Solutions to a friend.
Net Promoter Score
-50
NPS Score
| 25% | Promoters |
|---|---|
| 0% | Passive |
| 75% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
