-10
NPS
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Brand Page
Integrify
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About Integrify's Brand
Cloud-based workflow automation software
Brand at a Glance
4/5
Product Quality
3.7/5
Pricing
5/5
Customer Service
Integrify NPS
Integrify's Net Promoter Score (NPS) is a -10 with 38% Promoters, 14% Passives, and 48% Detractors. Net Promoter Score tracks whether Integrify's customers would recommend using the product based on a scale of -100 to 100.
Integrify Overall NPS
| 38% | Promoters |
|---|---|
| 14% | Passives |
| 48% | Detractors |
Integrify NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -9 | Aug 2020 | -9 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Integrify NPS by Usage
Integrify's NPS was rated -32 points by customers who have used Integrify's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -32 | 2 to 5 Years | -32 |
Integrify Product Quality
4/5
Integrify has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Integrify's overall Product Quality score rated by its users and customers.
Integrify Product Information
Integrify serves markets in the United States. Integrify supports Web devices and offers products for medium and large sized businesses.
Integrify’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.integrify.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Workflow Management Software
Business Process Management (BPM) Software
Form Builder Software
Compliance Software
Change Management Software
Integrify Pricing
Integrify ROI & Value For Money
3.7/5
Integrify has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Integrify's overall ROI score rated by its users and customers.
Integrify Pricing Plans
Integrify has a pricing structure that accommodates medium and large businesses. Starting from $40/month, Integrify uses a subscription model and offers the following: Price does not include additional implementation services (if needed), plug-ins or API fee (if needed). For more information, please see our pric. For the users that are not ready to commit yet, Integrify also offers a free trial.
Who Uses Integrify?
Medium Businesses
Large Enterprises
Integrify Customer Service
5/5
Integrify has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Integrify's overall Customer Service score rated by its users and customers.
About Integrify's Customer Service
Address
Chicago, IL
Website
http://www.integrify.com
Phone Number
(888)536-9629
Consumer vs. Employees
Integrify scored a -10 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Integrify would recommend the brand to a friend. ENPS measures how likely Integrify employees would recommend working at Integrify to a friend.
Net Promoter Score
-10
NPS Score
| 38% | Promoters |
|---|---|
| 14% | Passive |
| 48% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
