60
NPS
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Integrity Power Search
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About Integrity Power Search's Brand
Recruiting. But way better. Integrity Power Search is a different kind of recruiting agency. We build startups in the midwest.
Brand at a Glance
68%
Customer Loyalty
2.9/5
Product Quality
3.8/5
Pricing
4/5
Customer Service
Integrity Power Search NPS
Integrity Power Search's Net Promoter Score (NPS) is a 60 with 60% Promoters, 40% Passives, and 0% Detractors. Net Promoter Score tracks whether Integrity Power Search's customers would recommend using the product based on a scale of -100 to 100.
Integrity Power Search Overall NPS
| 60% | Promoters |
|---|---|
| 40% | Passives |
| 0% | Detractors |
Integrity Power Search NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2021 0 | Dec 2021 | 0 |
Mar 2022 50 | Mar 2022 | 50 |
Jan 2024 50 | Jan 2024 | 50 |
Apr 2025 60 | Apr 2025 | 60 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Integrity Power Search Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of Integrity Power Search users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Integrity Power Search Product Quality
2.9/5
Integrity Power Search has an overall Product Quality score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Integrity Power Search's overall Product Quality score rated by its users and customers.
Integrity Power Search Product Information
Integrity Power Search’s product quality score is a 2.9 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Integrity Power Search Pricing
Integrity Power Search ROI & Value For Money
3.8/5
Integrity Power Search has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Integrity Power Search Customer Satisfaction (CSAT)
Integrity Power Search Customer Satisfaction (CSAT) Score
25 / 100
Integrity Power Search has an overall Customer Satisfaction score of 25 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
25%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Integrity Power Search Customer Service
4/5
Integrity Power Search has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Integrity Power Search's Customer Service
Address
Columbus, OH
Website
http://www.integritypowersearch.com/
Phone Number
(614) 312-6094
Integrity Power Search as an Employer
3.3/5
Integrity Power Search has a 3.3/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Integrity Power Search scored a 60 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Integrity Power Search would recommend the brand to a friend. ENPS measures how likely Integrity Power Search employees would recommend working at Integrity Power Search to a friend.
Net Promoter Score
60
NPS Score
| 60% | Promoters |
|---|---|
| 40% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
