Inteliquent NPS & Customer Reviews | Comparably
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About Inteliquent's Brand

Inteliquent has an established tandem network that makes it easier, more efficient and cost-effective for wireless carriers.

Inteliquent NPS

Inteliquent's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Inteliquent's customers would recommend using the product based on a scale of -100 to 100.

Inteliquent Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Inteliquent Overall NPS

Inteliquent NPS Trend

-100
-50
0
50
100
Sep 2024
-100
Sep 2024-100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Inteliquent as an Employer

3.8/5

Inteliquent has a 3.8/5 stars for its overall company culture rated by their employees

  Inteliquent CEO
bottom
40%
CEO of Inteliquent

In the Bottom 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Inteliquent scored a -100 for Net Promoter Score and a -10 for Employee Net Promoter Score. NPS gauges how likely a customer of Inteliquent would recommend the brand to a friend. ENPS measures how likely Inteliquent employees would recommend working at Inteliquent to a friend.

Net Promoter Score

-100
NPS Score
0%Promoters
0%Passive
100%Detractors

Employee Net Promoter Score

-10
eNPS Score
40%Promoters
10%Passive
50%Detractors

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