-40
NPS
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Interim HealthCare
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About Interim HealthCare's Brand
Interim HealthCare(R), founded in 1966, is the leading home care, hospice and medical staffing company.
Brand at a Glance
78%
Customer Loyalty
2.6/5
Product Quality
3/5
Pricing
2.3/5
Customer Service
Interim HealthCare NPS
Interim HealthCare's Net Promoter Score (NPS) is a -40 with 27% Promoters, 6% Passives, and 67% Detractors. Net Promoter Score tracks whether Interim HealthCare's customers would recommend using the product based on a scale of -100 to 100.
Interim HealthCare Overall NPS
| 27% | Promoters |
|---|---|
| 6% | Passives |
| 67% | Detractors |
Interim HealthCare NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 -33 | Dec 2022 | -33 |
Jan 2023 -67 | Jan 2023 | -67 |
Mar 2023 -71 | Mar 2023 | -71 |
Apr 2023 -75 | Apr 2023 | -75 |
Jun 2023 -55 | Jun 2023 | -55 |
Sep 2023 -60 | Sep 2023 | -60 |
Nov 2023 -45 | Nov 2023 | -45 |
Jan 2024 -33 | Jan 2024 | -33 |
Apr 2024 -27 | Apr 2024 | -27 |
May 2024 -31 | May 2024 | -31 |
Oct 2024 -36 | Oct 2024 | -36 |
Jul 2025 -40 | Jul 2025 | -40 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Interim HealthCare NPS by Gender
Male customers rated Interim HealthCare's NPS 167 points higher than Female customers.
Male
67
Interim HealthCare's NPS was rated 67 by Male customers on Comparably.
67%
Promoters
33%
Passives
0%
Detractors
Female
-100
Interim HealthCare's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Interim HealthCare NPS by Ethnicity
Interim HealthCare's NPS was rated -67 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -67 | Caucasian | -67 |
Interim HealthCare NPS by Usage
Interim HealthCare's NPS was rated -34 points by customers who have used Interim HealthCare's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years -34 | 1 to 2 Years | -34 |
Interim HealthCare Customer Reviews
Out of the 3 Interim HealthCare customer reviews 2 were positive and 1 was constructive. Interim HealthCare customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Interim HealthCare Customer Loyalty
78%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Interim HealthCare users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Interim HealthCare Customer Loyalty Score by Gender
Male customers rated Interim HealthCare's Customer Loyalty score 30% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Interim HealthCare.
Male
100%
Yes
Female
70%
Yes
Interim HealthCare Customer Loyalty Score by Ethnicity
Interim HealthCare's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Interim HealthCare.
100
out of 100
Caucasian
Interim HealthCare Customer Loyalty Score by Usage
Interim HealthCare's Customer Loyalty score was rated 70% by customers who have used Interim HealthCare's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Interim HealthCare Product Quality
2.6/5
Interim HealthCare has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.
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Interim HealthCare Product Information
Interim HealthCare’s product quality score is a 2.6 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Industry
Tech
Healthcare
Small Business Services
Quick Insights into Interim HealthCare Product Quality
Interim HealthCare's Product Quality score was rated highest by Male customers, and rated lowest by Female customers.
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Ranked Interim HealthCare Product Quality the Highest
Ranked Interim HealthCare Product Quality the Lowest
Interim HealthCare Product Quality Score by Gender
Male customers rated Interim HealthCare's Product Quality score 2.8 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Interim HealthCare.
Male
4.3/5
Female
1.5/5
Interim HealthCare Product Quality Score by Ethnicity
Interim HealthCare's Product Quality score was rated 2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Interim HealthCare.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Interim HealthCare Product Quality Score by Usage
Interim HealthCare's Product Quality score was rated 2.3 stars by customers who have used Interim HealthCare's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Interim HealthCare Pricing
Interim HealthCare ROI & Value For Money
3/5
Interim HealthCare has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Interim HealthCare's overall ROI score rated by its users and customers.
Quick Insights into Interim HealthCare ROI
Interim HealthCare's ROI score was rated highest by Male customers, and rated lowest by Female customers.
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Ranked Interim HealthCare ROI the Highest
Ranked Interim HealthCare ROI the Lowest
Interim HealthCare ROI Score by Gender
Male customers rated Interim HealthCare's ROI score 3 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Interim HealthCare.
Male
4.6/5
Female
1.6/5
Interim HealthCare ROI Score by Ethnicity
Interim HealthCare's ROI score was rated 2.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Interim HealthCare.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
Interim HealthCare ROI Score by Usage
Interim HealthCare's ROI score was rated 2.5 stars by customers who have used Interim HealthCare's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Interim HealthCare Customer Satisfaction (CSAT)
Interim HealthCare Customer Satisfaction (CSAT) Score
42 / 100
Interim HealthCare has an overall Customer Satisfaction score of 42 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
13%
Satisfied
29%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
29%
Very Dissatisfied
29%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Interim HealthCare Customer Satisfaction
Interim HealthCare's Customer Satisfaction score was rated highest by Male customers, and rated lowest by Female customers.
Sign Up to unlock insights into how customers have ranked Interim HealthCare's Customer Satisfaction.
Ranked Interim HealthCare Customer Satisfaction the Highest
Ranked Interim HealthCare Customer Satisfaction the Lowest
Interim HealthCare Customer Satisfaction Score by Gender
Male customers rated Interim HealthCare's Customer Satisfaction score 0 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Interim HealthCare.
100 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 100% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 33% | |
Very Dissatisfied | 67% |
Interim HealthCare Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Interim HealthCare's Customer Satisfaction (CSAT) score was rated 34% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Interim HealthCare.
34 / 100
Very Satisfied
0%
Satisfied
34%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
33%
Interim HealthCare Customer Satisfaction Score by Usage
Interim HealthCare's Customer Satisfaction score was rated 34 points by customers who have used Interim HealthCare's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Interim HealthCare Customer Service
2.3/5
Interim HealthCare has an overall Customer Service score of 2.3 out of 5 stars rated by its users and customers.
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About Interim HealthCare's Customer Service
Address
1601 Sawgrass Corporate Parkway,, Suite 220, Fort Lauderdale, FL 33323
Website
http://www.interimhealthcare.com/
Phone Number
(800) 338-7786
Quick Insights into Interim HealthCare Customer Service
Interim HealthCare's Customer Service score was rated highest by Male customers, and rated lowest by Female customers.
Sign Up to unlock insights into how customers have ranked Interim HealthCare's Customer Service score.
Ranked Interim HealthCare Customer Service the Highest
Ranked Interim HealthCare Customer Service the Lowest
Interim HealthCare Customer Service Score by Gender
Male customers rated Interim HealthCare's Customer Service score 3 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Interim HealthCare.
Male
4.5/5
Female
1.5/5
Interim HealthCare Customer Service Score by Ethnicity
Interim HealthCare's Customer Service score was rated 2.3 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Interim HealthCare.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.3 | Caucasian | 2.3 |
Interim HealthCare Customer Service Score by Usage
Interim HealthCare's Customer Service score was rated 2.1 stars by customers who have used Interim HealthCare's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Interim HealthCare as an Employer
2.9/5
Interim HealthCare has a 2.9/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Interim HealthCare scored a -40 for Net Promoter Score and a -3 for Employee Net Promoter Score. NPS gauges how likely a customer of Interim HealthCare would recommend the brand to a friend. ENPS measures how likely Interim HealthCare employees would recommend working at Interim HealthCare to a friend.
Net Promoter Score
-40
NPS Score
| 27% | Promoters |
|---|---|
| 6% | Passive |
| 67% | Detractors |
Employee Net Promoter Score
-3
eNPS Score
| 43% | Promoters |
|---|---|
| 11% | Passive |
| 46% | Detractors |
