50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Intersil
Marketing or Exec? Claim Your Free Account
About Intersil's Brand
Intersil Corporation engages in the design, manufacture, and marketing of analog integrated circuits (ICs).
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4/5
Pricing
4/5
Customer Service
Intersil NPS
Intersil's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Intersil's customers would recommend using the product based on a scale of -100 to 100.
Intersil Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Intersil NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 100 | Nov 2021 | 100 |
Oct 2022 50 | Oct 2022 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Intersil Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Intersil users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Intersil Product Quality
5/5
Intersil has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Intersil's overall Product Quality score rated by its users and customers.
Intersil Product Information
Intersil’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.intersil.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Hardware and Devices
Manufacturing
Intersil Pricing
Intersil ROI & Value For Money
4/5
Intersil has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Intersil's overall ROI score rated by its users and customers.
Intersil Customer Satisfaction (CSAT)
Intersil Customer Satisfaction (CSAT) Score
100 / 100
Intersil has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Intersil Customer Service
4/5
Intersil has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Intersil's overall Customer Service score rated by its users and customers.
About Intersil's Customer Service
Address
1001 Murphy Ranch Road, Milpitas, CA
Website
http://www.intersil.com
Phone Number
(408)432-8888
Intersil as an Employer
3.3/5
Intersil has a 3.3/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Intersil scored a 50 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Intersil would recommend the brand to a friend. ENPS measures how likely Intersil employees would recommend working at Intersil to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
