49
NPS
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Invoicera
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About Invoicera's Brand
Invoicera is an online invoicing application that was founded with the mission of simplifying business communication.
Brand at a Glance
4/5
Product Quality
4.5/5
Pricing
3.7/5
Customer Service
Invoicera NPS
Invoicera's Net Promoter Score (NPS) is a 49 with 66% Promoters, 17% Passives, and 17% Detractors. Net Promoter Score tracks whether Invoicera's customers would recommend using the product based on a scale of -100 to 100.
Invoicera Overall NPS
| 66% | Promoters |
|---|---|
| 17% | Passives |
| 17% | Detractors |
Invoicera NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 49 | Aug 2020 | 49 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Invoicera NPS by Usage
Invoicera's NPS was rated 0 points by customers who have used Invoicera's products/services for 5 to 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 0 | 5 to 10 Years | 0 |
Invoicera Product Quality
4/5
Invoicera has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Invoicera Product Information
Invoicera serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, and Germany. Invoicera supports Android devices and offers products for small, medium, and large sized businesses.
Invoicera’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.invoicera.com
- Company Size
- 201-500 Employees
Languages Supported
English
Arabic
Chinese (Traditional)
Dutch
French
German
Indonesian
Portuguese
Spanish
Thai
Chinese (Simplified)
Japanese
Turkish
Italian
Korean
Russian
Hebrew
Ukrainian
Czech
Swedish
Polish
Danish
Finnish
Hungarian
Irish
Norwegian
Taiwanese
Product Type
Time & Expense Software
Expense Management Software
Accounting Software
Billing & Invoicing Software
Invoicera Pricing
Invoicera ROI & Value For Money
4.5/5
Invoicera has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Invoicera Pricing Plans
Invoicera has a pricing structure that accommodates small, medium, and large businesses. Starting from $19.95/month, Invoicera uses a subscription model and offers the following: Apart from the Free trial Invoicera offers 3 different subscription packages:, Classic - $19.95, and Business - $39.95.
Who Uses Invoicera?
Small Businesses
Medium Businesses
Large Enterprises
Invoicera Customer Service
3.7/5
Invoicera has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Invoicera's Customer Service
Website
http://www.invoicera.com
Invoicera as an Employer
3.3/5
Invoicera has a 3.3/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Invoicera scored a 49 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of Invoicera would recommend the brand to a friend. ENPS measures how likely Invoicera employees would recommend working at Invoicera to a friend.
Net Promoter Score
49
NPS Score
| 66% | Promoters |
|---|---|
| 17% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
-33
eNPS Score
| 0% | Promoters |
|---|---|
| 67% | Passive |
| 33% | Detractors |
