IPREO US LLC NPS & Customer Reviews | Comparably
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IPREO US LLC
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About IPREO US LLC's Brand

Brand at a Glance

5/5
Product Quality
3.5/5
Pricing

IPREO US LLC NPS

IPREO US LLC's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether IPREO US LLC's customers would recommend using the product based on a scale of -100 to 100.

IPREO US LLC Overall NPS

0
NPS
0%Promoters
100%Passives
0%Detractors
IPREO US LLC Overall NPS

IPREO US LLC NPS Trend

-100
-50
0
50
100
Feb 2022
0
Feb 20220

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

IPREO US LLC Product Quality

5/5

IPREO US LLC has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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IPREO US LLC Product Information

IPREO US LLC’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
https://ipreo.com/
Company Size
1,001-5,000 Employees

Industry

Tech

IPREO US LLC Pricing

IPREO US LLC ROI & Value For Money

3.5/5

IPREO US LLC has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

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IPREO US LLC Customer Satisfaction (CSAT)

IPREO US LLC Customer Satisfaction (CSAT) Score

100 / 100

IPREO US LLC has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

IPREO US LLC as an Employer

3.2/5

IPREO US LLC has a 3.2/5 stars for its overall company culture rated by their employees

  IPREO US LLC CEO
bottom
5%
CEO of IPREO US LLC

In the Bottom 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

IPREO US LLC scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of IPREO US LLC would recommend the brand to a friend. ENPS measures how likely IPREO US LLC employees would recommend working at IPREO US LLC to a friend.

Net Promoter Score

0
NPS Score
0%Promoters
100%Passive
0%Detractors

Employee Net Promoter Score

-100
eNPS Score
0%Promoters
0%Passive
100%Detractors

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