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NPS
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iReady
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About iReady's Brand
iReady is the leader in delivering high performance TCP/IP.
Brand at a Glance
56%
Customer Loyalty
1.7/5
Product Quality
1.7/5
Pricing
1.7/5
Customer Service
iReady NPS
iReady's Net Promoter Score (NPS) is a -58 with 21% Promoters, 0% Passives, and 79% Detractors. Net Promoter Score tracks whether iReady's customers would recommend using the product based on a scale of -100 to 100.
iReady Overall NPS
| 21% | Promoters |
|---|---|
| 0% | Passives |
| 79% | Detractors |
iReady NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 -60 | May 2023 | -60 |
Dec 2023 -33 | Dec 2023 | -33 |
Feb 2024 -55 | Feb 2024 | -55 |
Mar 2024 -69 | Mar 2024 | -69 |
Apr 2024 -73 | Apr 2024 | -73 |
May 2024 -77 | May 2024 | -77 |
Sep 2024 -77 | Sep 2024 | -77 |
Oct 2024 -79 | Oct 2024 | -79 |
Nov 2024 -80 | Nov 2024 | -80 |
Dec 2024 -71 | Dec 2024 | -71 |
Feb 2025 -57 | Feb 2025 | -57 |
Dec 2025 -59 | Dec 2025 | -59 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
iReady NPS by Gender
iReady's NPS was rated -100 by both Female and Male customers on Comparably.
Male
-100
iReady's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-100
iReady's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
iReady NPS by Age
iReady's NPS was rated -100 points by customers ages 18-25 on Comparably.
iReady Customer Loyalty
56%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
56% of iReady users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
iReady Customer Loyalty Score by Gender
Male customers rated iReady's Customer Loyalty score 15% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of iReady.
Male
61%
Yes
Female
46%
Yes
iReady Customer Loyalty Score by Age
iReady's Customer Loyalty score was rated 55% by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of iReady.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 55% | 18-25 | 55% |
iReady Customer Loyalty Score by Industry
iReady's Customer Loyalty score was rated 46% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
iReady Product Quality
1.7/5
iReady has an overall Product Quality score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock iReady's overall Product Quality score rated by its users and customers.
iReady Product Information
iReady’s product quality score is a 1.7 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated iReady's product the highest.
- Website
- http://www.iready.com/
Industry
Tech
Education
SaaS
Quick Insights into iReady Product Quality
iReady's Product Quality score was rated highest by customers ages 18-25, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked iReady's Product Quality.
Ranked iReady Product Quality the Highest
Ranked iReady Product Quality the Lowest
iReady Product Quality Score by Gender
iReady's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of iReady.
Male
1.5/5
Female
1.5/5
iReady Product Quality Score by Age
iReady's Product Quality score was rated 1.5 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of iReady.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
iReady Product Quality Score by Industry
iReady's Product Quality score was rated 1.5 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
iReady Pricing
iReady ROI & Value For Money
1.7/5
iReady has a value for money and ROI score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock iReady's overall ROI score rated by its users and customers.
iReady Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into iReady ROI
iReady's ROI score was rated highest by customers ages 18-25, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked iReady's ROI score.
Ranked iReady ROI the Highest
Ranked iReady ROI the Lowest
iReady ROI Score by Gender
iReady's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of iReady.
Male
1.5/5
Female
1.5/5
iReady ROI Score by Age
iReady's ROI score was rated 1.5 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of iReady.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
iReady ROI Score by Industry
iReady's ROI score was rated 1.5 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
iReady Customer Satisfaction (CSAT)
iReady Customer Satisfaction (CSAT) Score
15 / 100
iReady has an overall Customer Satisfaction score of 15 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
10%
Satisfied
5%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
65%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into iReady Customer Satisfaction
iReady's Customer Satisfaction score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked iReady's Customer Satisfaction.
Ranked iReady Customer Satisfaction the Highest
Ranked iReady Customer Satisfaction the Lowest
iReady Customer Satisfaction Score by Gender
Female customers rated iReady's Customer Satisfaction score 0 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of iReady.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 100% |
20 / 100
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 20% | |
Neither Satisfied nor Dissatisfied | 20% | |
Dissatisfied | 0% | |
Very Dissatisfied | 60% |
iReady Customer Satisfaction Score by Age
iReady's Customer Satisfaction score was rated 14 points by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of iReady.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 14% |
iReady Customer Service
1.7/5
iReady has an overall Customer Service score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock iReady's overall Customer Service score rated by its users and customers.
About iReady's Customer Service
Address
2933 Bunker Hill Lane, Suite 202, Santa Clara, CA
Website
http://www.iready.com/
Quick Insights into iReady Customer Service
iReady's Customer Service score was rated highest by customers ages 18-25, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked iReady's Customer Service score.
Ranked iReady Customer Service the Highest
Ranked iReady Customer Service the Lowest
iReady Customer Service Score by Gender
iReady's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of iReady.
Male
1.5/5
Female
1.5/5
iReady Customer Service Score by Age
iReady's Customer Service score was rated 1.5 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of iReady.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
iReady Customer Service Score by Industry
iReady's Customer Service score was rated 1.5 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
iReady as an Employer
Consumer vs. Employees
iReady scored a -58 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of iReady would recommend the brand to a friend. ENPS measures how likely iReady employees would recommend working at iReady to a friend.
Net Promoter Score
-58
NPS Score
| 21% | Promoters |
|---|---|
| 0% | Passive |
| 79% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
