-100
NPS
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Brand Page
iRule
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About iRule's Brand
iRule is an app that converts a user's mobile device into a universal remote control for lights, audio/video, and other electric devices.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
iRule NPS
iRule's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether iRule's customers would recommend using the product based on a scale of -100 to 100.
iRule Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
iRule NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 -100 | May 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
iRule Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of iRule users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
iRule Product Quality
2.5/5
iRule has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock iRule's overall Product Quality score rated by its users and customers.
iRule Product Information
iRule’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.iruleathome.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
iRule Pricing
iRule ROI & Value For Money
3.5/5
iRule has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock iRule's overall ROI score rated by its users and customers.
iRule Customer Service
3.5/5
iRule has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock iRule's overall Customer Service score rated by its users and customers.
About iRule's Customer Service
Address
1555 Brodway Street, Detroit, MI
Website
http://www.iruleathome.com
