Jarden NPS & Customer Reviews | Comparably
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Jarden
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About Jarden's Brand

Jarden Corporation manufactures, markets, and distributes consumer products in the Unites States and internationally.

Brand at a Glance

100%
Customer Loyalty
1.5/5
Product Quality
2.5/5
Pricing
4/5
Customer Service

Jarden NPS

Jarden's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Jarden's customers would recommend using the product based on a scale of -100 to 100.

Jarden Overall NPS

0
NPS
50%Promoters
0%Passives
50%Detractors
Jarden Overall NPS

Jarden NPS Trend

-100
-50
0
50
100
Aug 2022
-100
Aug 2022-100
Apr 2023
0
Apr 20230

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Jarden Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Jarden users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Jarden Customer Loyalty

Jarden Product Quality

1.5/5

Jarden has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.

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Jarden Product Information

Jarden’s product quality score is a 1.5 out of 5 as rated by its users and customers.

Website
http://jarden.com
Company Size
10,000+ Employees

Industry

Tech
Hardware and Devices

Jarden Pricing

Jarden ROI & Value For Money

2.5/5

Jarden has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.

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Jarden Customer Satisfaction (CSAT)

Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied100%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Jarden Customer Service

4/5

Jarden has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Jarden's Customer Service

Address

555 Theodore Fremd Avenue, Rye, NY


Website

http://jarden.com


Phone Number

9149679405

Jarden as an Employer

3.0/5

Jarden has a 3.0/5 stars for its overall company culture rated by their employees

  Jarden CEO
bottom
5%
CEO of Jarden

In the Bottom 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Jarden scored a 0 for Net Promoter Score and a -60 for Employee Net Promoter Score. NPS gauges how likely a customer of Jarden would recommend the brand to a friend. ENPS measures how likely Jarden employees would recommend working at Jarden to a friend.

Net Promoter Score

0
NPS Score
50%Promoters
0%Passive
50%Detractors

Employee Net Promoter Score

-60
eNPS Score
20%Promoters
0%Passive
80%Detractors

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