100
NPS
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Jazeera Airways Company
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About Jazeera Airways Company's Brand
Provider of air transportation services. The company is engaged in the providing air transportation and commercial passenger services. The Company with its subsidiaries is also engaged in the leasing of aircraft and engines.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Jazeera Airways Company NPS
Jazeera Airways Company's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Jazeera Airways Company's customers would recommend using the product based on a scale of -100 to 100.
Jazeera Airways Company Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Jazeera Airways Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 100 | Aug 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Jazeera Airways Company Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Jazeera Airways Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Jazeera Airways Company Product Quality
5/5
Jazeera Airways Company has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Jazeera Airways Company Product Information
Jazeera Airways Company’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.jazeeraairways.com
- Company Size
- 201-500 Employees
Jazeera Airways Company Pricing
Jazeera Airways Company ROI & Value For Money
5/5
Jazeera Airways Company has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Jazeera Airways Company Customer Satisfaction (CSAT)
Jazeera Airways Company Customer Satisfaction (CSAT) Score
100 / 100
Jazeera Airways Company has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Jazeera Airways Company Customer Service
5/5
Jazeera Airways Company has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Jazeera Airways Company's Customer Service
Address
P.O. Box 29288, Al Safat, 13153 Kuwait
Website
www.jazeeraairways.com
