-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Jeff Christian and Co
Marketing or Exec? Claim Your Free Account
About Jeff Christian and Co's Brand
Jeff Christian is a talent equity firm that creates tools and solutions to develop new leaders for enterprises.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Jeff Christian and Co NPS
Jeff Christian and Co's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Jeff Christian and Co's customers would recommend using the product based on a scale of -100 to 100.
Jeff Christian and Co Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Jeff Christian and Co NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 -100 | Jun 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Jeff Christian and Co Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Jeff Christian and Co users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Jeff Christian and Co Product Quality
1.5/5
Jeff Christian and Co has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Jeff Christian and Co's overall Product Quality score rated by its users and customers.
Jeff Christian and Co Product Information
Jeff Christian and Co’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.jeffchristian.com
- Company Size
- 1-10 Employees
Industry
Tech
Business Services
Consumer Services
FinTech
Small Business Services
Venture Capital & Private Equity
Jeff Christian and Co Pricing
Jeff Christian and Co ROI & Value For Money
1.5/5
Jeff Christian and Co has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Jeff Christian and Co's overall ROI score rated by its users and customers.
Jeff Christian and Co Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Jeff Christian and Co Customer Service
1.5/5
Jeff Christian and Co has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Jeff Christian and Co's overall Customer Service score rated by its users and customers.
About Jeff Christian and Co's Customer Service
Address
Clyde, OH
Website
http://www.jeffchristian.com
Jeff Christian and Co as an Employer
Consumer vs. Employees
Jeff Christian and Co scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Jeff Christian and Co would recommend the brand to a friend. ENPS measures how likely Jeff Christian and Co employees would recommend working at Jeff Christian and Co to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
