0
NPS
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Jennie-O Turkey Store
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About Jennie-O Turkey Store's Brand
At Jennie-O Turkey Store, we believe that eating well shouldn’t come at the cost of taste.
Brand at a Glance
100%
Customer Loyalty
2.7/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Jennie-O Turkey Store NPS
Jennie-O Turkey Store's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Jennie-O Turkey Store's customers would recommend using the product based on a scale of -100 to 100.
Jennie-O Turkey Store Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Jennie-O Turkey Store NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2023 100 | Apr 2023 | 100 |
Dec 2024 0 | Dec 2024 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Jennie-O Turkey Store Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Jennie-O Turkey Store users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Jennie-O Turkey Store Product Quality
2.7/5
Jennie-O Turkey Store has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Jennie-O Turkey Store's overall Product Quality score rated by its users and customers.
Jennie-O Turkey Store Product Information
Jennie-O Turkey Store’s product quality score is a 2.7 out of 5 as rated by its users and customers.
- Website
- http://www.jennieo.com/
- Company Size
- 10,000+ Employees
Industry
Tech
Food & Beverages
Jennie-O Turkey Store Pricing
Jennie-O Turkey Store ROI & Value For Money
1.5/5
Jennie-O Turkey Store has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Jennie-O Turkey Store Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Jennie-O Turkey Store Customer Service
1.5/5
Jennie-O Turkey Store has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Jennie-O Turkey Store's overall Customer Service score rated by its users and customers.
About Jennie-O Turkey Store's Customer Service
Address
2505 Willmar Avenue SW PO Box 778, Willmar, MN 56201-0778
Website
http://www.jennieo.com/
Phone Number
320-235-2622
Jennie-O Turkey Store as an Employer
2.9/5
Jennie-O Turkey Store has a 2.9/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Jennie-O Turkey Store scored a 0 for Net Promoter Score and a -57 for Employee Net Promoter Score. NPS gauges how likely a customer of Jennie-O Turkey Store would recommend the brand to a friend. ENPS measures how likely Jennie-O Turkey Store employees would recommend working at Jennie-O Turkey Store to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-57
eNPS Score
| 14% | Promoters |
|---|---|
| 15% | Passive |
| 71% | Detractors |
