-34
NPS
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Brand Page
Jobble
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About Jobble's Brand
Jobble’s easy to use platform connects event marketers to a network of people looking to work events.
Brand at a Glance
55%
Customer Loyalty
3.1/5
Product Quality
3.5/5
Pricing
4/5
Customer Service
Jobble NPS
Jobble's Net Promoter Score (NPS) is a -34 with 33% Promoters, 0% Passives, and 67% Detractors. Net Promoter Score tracks whether Jobble's customers would recommend using the product based on a scale of -100 to 100.
Jobble Overall NPS
| 33% | Promoters |
|---|---|
| 0% | Passives |
| 67% | Detractors |
Jobble NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -100 | Jan 2023 | -100 |
Sep 2023 -100 | Sep 2023 | -100 |
Jun 2024 -33 | Jun 2024 | -33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Jobble Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Jobble users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Jobble Product Quality
3.1/5
Jobble has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Jobble's overall Product Quality score rated by its users and customers.
Jobble Product Information
Jobble’s product quality score is a 3.1 out of 5 as rated by its users and customers.
- Website
- http://www.jobble.com
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Marketplaces
Mobile App
On Demand
Jobble Pricing
Jobble ROI & Value For Money
3.5/5
Jobble has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Jobble's overall ROI score rated by its users and customers.
Jobble Customer Satisfaction (CSAT)
Jobble Customer Satisfaction (CSAT) Score
67 / 100
Jobble has an overall Customer Satisfaction score of 67 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
67%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Jobble Customer Service
4/5
Jobble has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Jobble's overall Customer Service score rated by its users and customers.
About Jobble's Customer Service
Address
745 Atlantic Avenue, Boston, MA 02111
Website
http://www.jobble.com
Phone Number
(650) 533-8636
Jobble as an Employer
2.2/5
Jobble has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Jobble scored a -34 for Net Promoter Score and a -78 for Employee Net Promoter Score. NPS gauges how likely a customer of Jobble would recommend the brand to a friend. ENPS measures how likely Jobble employees would recommend working at Jobble to a friend.
Net Promoter Score
-34
NPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
Employee Net Promoter Score
-78
eNPS Score
| 11% | Promoters |
|---|---|
| 0% | Passive |
| 89% | Detractors |
