91
NPS
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Brand Page
Jobma
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About Jobma's Brand
JOBMA streamlines the hiring by eliminating guess work.
Brand at a Glance
4.4/5
Product Quality
4.3/5
Pricing
3.7/5
Customer Service
Jobma NPS
Jobma's Net Promoter Score (NPS) is a 91 with 91% Promoters, 9% Passives, and 0% Detractors. Net Promoter Score tracks whether Jobma's customers would recommend using the product based on a scale of -100 to 100.
Jobma Overall NPS
| 91% | Promoters |
|---|---|
| 9% | Passives |
| 0% | Detractors |
Jobma NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 90 | Aug 2020 | 90 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Jobma NPS by Usage
Jobma's NPS was rated 86 points by customers who have used Jobma's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 86 | Less than 1 Year | 86 |
Jobma Product Quality
4.4/5
Jobma has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Jobma Product Information
Jobma serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Jobma supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Jobma’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- http://www.jobma.com
- Company Size
- 51-200 Employees
Industry
Tech
AdTech
Business Services
Consumer Services
Languages Supported
English
Arabic
Chinese (Traditional)
Dutch
French
German
Spanish
Japanese
Italian
Korean
Swedish
Product Type
Video Interview Software
Jobma Pricing
Jobma ROI & Value For Money
4.3/5
Jobma has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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Jobma Pricing Plans
Jobma has a pricing structure that accommodates small, medium, and large businesses. Starting from $199/year, Jobma uses a subscription model and offers the following: $1 per video interview based on usage..
Who Uses Jobma?
Small Businesses
Medium Businesses
Large Enterprises
Jobma Customer Service
3.7/5
Jobma has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Jobma's Customer Service
Address
Minneapolis, MN
Website
http://www.jobma.com
Phone Number
+1 (952) 546-3300
Consumer vs. Employees
Jobma scored a 91 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Jobma would recommend the brand to a friend. ENPS measures how likely Jobma employees would recommend working at Jobma to a friend.
Net Promoter Score
91
NPS Score
| 91% | Promoters |
|---|---|
| 9% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
