73
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
JobNimbus
Marketing or Exec? Claim Your Free Account
About JobNimbus' Brand
JobNimbus is an all-in-one, cloud-based software that tracks sales, jobs, and tasks from a single interface. Our team loves helping other businesses grow while enjoying a flexible, energetic company culture.
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
4.4/5
Pricing
5/5
Customer Service
JobNimbus NPS
JobNimbus's Net Promoter Score (NPS) is a 73 with 81% Promoters, 11% Passives, and 8% Detractors. Net Promoter Score tracks whether JobNimbus's customers would recommend using the product based on a scale of -100 to 100.
JobNimbus Overall NPS
| 81% | Promoters |
|---|---|
| 11% | Passives |
| 8% | Detractors |
JobNimbus NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 78 | Aug 2020 | 78 |
Mar 2024 73 | Mar 2024 | 73 |
Apr 2025 73 | Apr 2025 | 73 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
JobNimbus NPS by Usage
JobNimbus's NPS was rated the highest by customers who have used JobNimbus's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 79 | Less than 1 Year | 79 |
2 to 5 Years 76 | 2 to 5 Years | 76 |
5 to 10 Years 83 | 5 to 10 Years | 83 |
JobNimbus Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of JobNimbus users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
JobNimbus Product Quality
4.5/5
JobNimbus has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock JobNimbus' overall Product Quality score rated by its users and customers.
JobNimbus Product Information
JobNimbus serves markets in the United States and Canada. JobNimbus supports iOS, Web, and Android devices and offers products for small and medium sized businesses.
JobNimbus’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.jobnimbus.com
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Small Business Services
Construction
Languages Supported
English
Product Type
Communication Software
CRM Software
Project Management Software
Remodeling Estimating Software
Construction CRM Software
Roofing Software
Residential Construction Estimating Software
Contractor Management Software
JobNimbus Pricing
JobNimbus ROI & Value For Money
4.4/5
JobNimbus has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock JobNimbus' overall ROI score rated by its users and customers.
JobNimbus Pricing Plans
JobNimbus has a pricing structure that accommodates small and medium businesses.
Who Uses JobNimbus?
Small Businesses
Medium Businesses
JobNimbus Customer Satisfaction (CSAT)
JobNimbus Customer Satisfaction (CSAT) Score
100 / 100
JobNimbus has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
JobNimbus Customer Service
5/5
JobNimbus has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock JobNimbus' overall Customer Service score rated by its users and customers.
About JobNimbus's Customer Service
Address
3451 Triumph Boulevard #650, Lehi, UT 84043
Website
http://www.jobnimbus.com
Phone Number
(855) 964-6287
JobNimbus's Social Links
JobNimbus as an Employer
4.5/5
JobNimbus has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
JobNimbus scored a 73 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of JobNimbus would recommend the brand to a friend. ENPS measures how likely JobNimbus employees would recommend working at JobNimbus to a friend.
Net Promoter Score
73
NPS Score
| 81% | Promoters |
|---|---|
| 11% | Passive |
| 8% | Detractors |
Employee Net Promoter Score
73
eNPS Score
| 84% | Promoters |
|---|---|
| 5% | Passive |
| 11% | Detractors |
