100
NPS
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Johnson Electric Holdings
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About Johnson Electric Holdings' Brand
Johnson Electric Holdings Ltd., was established in 1959. The Company manufactures custom designed motion subsystems, including motors, solenoids, switches and flexible interconnects. It serves a range of industry segments including automotive, building automation and security, business machines, security and aerospace, food and beverage equipment, home technologies, HVAC, industrial equipment, medical devices, personal care, power equipment and power tools.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
5/5
Customer Service
Johnson Electric Holdings NPS
Johnson Electric Holdings's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Johnson Electric Holdings's customers would recommend using the product based on a scale of -100 to 100.
Johnson Electric Holdings Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Johnson Electric Holdings NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 100 | Apr 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Johnson Electric Holdings Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Johnson Electric Holdings users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Johnson Electric Holdings Product Quality
4/5
Johnson Electric Holdings has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Johnson Electric Holdings Product Information
Johnson Electric Holdings’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.johnsonelectric.com
- Company Size
- 10,000+ Employees
Johnson Electric Holdings Pricing
Johnson Electric Holdings ROI & Value For Money
5/5
Johnson Electric Holdings has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Johnson Electric Holdings Customer Service
5/5
Johnson Electric Holdings has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Johnson Electric Holdings's Customer Service
Address
, Shatin,
Website
www.johnsonelectric.com
Phone Number
7
