31
NPS
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Johnsonville Sausage
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About Johnsonville Sausage's Brand
Johnsonville Sausage creates and maintain an environment that requires each member to fully develop their God-given talents.
Brand at a Glance
90%
Customer Loyalty
4.4/5
Product Quality
4/5
Pricing
4.1/5
Customer Service
Johnsonville Sausage NPS
Johnsonville Sausage's Net Promoter Score (NPS) is a 31 with 56% Promoters, 19% Passives, and 25% Detractors. Net Promoter Score tracks whether Johnsonville Sausage's customers would recommend using the product based on a scale of -100 to 100.
Johnsonville Sausage Overall NPS
| 56% | Promoters |
|---|---|
| 19% | Passives |
| 25% | Detractors |
Johnsonville Sausage NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 36 | Aug 2023 | 36 |
Oct 2023 40 | Oct 2023 | 40 |
Dec 2023 36 | Dec 2023 | 36 |
Mar 2024 39 | Mar 2024 | 39 |
Jun 2024 34 | Jun 2024 | 34 |
Aug 2024 36 | Aug 2024 | 36 |
Sep 2024 38 | Sep 2024 | 38 |
Oct 2024 41 | Oct 2024 | 41 |
Feb 2025 36 | Feb 2025 | 36 |
Mar 2025 31 | Mar 2025 | 31 |
Jul 2025 28 | Jul 2025 | 28 |
Sep 2025 31 | Sep 2025 | 31 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Johnsonville Sausage NPS by Gender
Johnsonville Sausage's NPS was rated 92 by Male customers on Comparably.
Male
92
Johnsonville Sausage's NPS was rated 92 by Male customers on Comparably.
92%
Promoters
8%
Passives
0%
Detractors
Female
N/A
Johnsonville Sausage's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Johnsonville Sausage NPS by Ethnicity
Johnsonville Sausage's NPS was rated 89 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 89 | Caucasian | 89 |
Johnsonville Sausage NPS by Age
Johnsonville Sausage's NPS was rated 75 points by customers ages 66+ on Comparably.
Johnsonville Sausage NPS by Usage
Johnsonville Sausage's NPS was rated 87 points by customers who have used Johnsonville Sausage's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years 87 | Over 10 Years | 87 |
Johnsonville Sausage Customer Reviews
Out of the 3 Johnsonville Sausage customer reviews 3 were positive and 0 were constructive. Johnsonville Sausage customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Johnsonville Sausage Customer Loyalty
90%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
90% of Johnsonville Sausage users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Johnsonville Sausage Customer Loyalty Score by Gender
Johnsonville Sausage's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Johnsonville Sausage.
Male
100%
Yes
Female
N/A
Yes
Johnsonville Sausage Customer Loyalty Score by Ethnicity
Johnsonville Sausage's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Johnsonville Sausage.
100
out of 100
Caucasian
Johnsonville Sausage Customer Loyalty Score by Age
Johnsonville Sausage's Customer Loyalty score was rated 100% by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Johnsonville Sausage.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
66+ 100% | 66+ | 100% |
Johnsonville Sausage Customer Loyalty Score by Usage
Johnsonville Sausage's Customer Loyalty score was rated 100% by customers who have used Johnsonville Sausage's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Johnsonville Sausage Product Quality
4.4/5
Johnsonville Sausage has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Johnsonville Sausage Product Information
Johnsonville Sausage’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- http://www.johnsonville.com/
- Company Size
- 1,001-5,000 Employees
Quick Insights into Johnsonville Sausage Product Quality
Johnsonville Sausage's Product Quality score was rated highest by customers ages 66+.
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Ranked Johnsonville Sausage Product Quality the Highest
Johnsonville Sausage Product Quality Score by Gender
Johnsonville Sausage's Product Quality score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Johnsonville Sausage.
Male
5/5
Female
N/A
Johnsonville Sausage Product Quality Score by Ethnicity
Johnsonville Sausage's Product Quality score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Johnsonville Sausage.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Johnsonville Sausage Product Quality Score by Age
Johnsonville Sausage's Product Quality score was rated 5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Johnsonville Sausage.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 5 | 66+ | 5 |
Johnsonville Sausage Product Quality Score by Usage
Johnsonville Sausage's Product Quality score was rated 5 stars by customers who have used Johnsonville Sausage's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Johnsonville Sausage Pricing
Johnsonville Sausage ROI & Value For Money
4/5
Johnsonville Sausage has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Quick Insights into Johnsonville Sausage ROI
Johnsonville Sausage's ROI score was rated highest by customers ages 66+.
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Ranked Johnsonville Sausage ROI the Highest
Johnsonville Sausage ROI Score by Gender
Johnsonville Sausage's ROI score was rated 4.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Johnsonville Sausage.
Male
4.8/5
Female
N/A
Johnsonville Sausage ROI Score by Ethnicity
Johnsonville Sausage's ROI score was rated 4.9 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Johnsonville Sausage.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.9 | Caucasian | 4.9 |
Johnsonville Sausage ROI Score by Age
Johnsonville Sausage's ROI score was rated 5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Johnsonville Sausage.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 5 | 66+ | 5 |
Johnsonville Sausage ROI Score by Usage
Johnsonville Sausage's ROI score was rated 4.9 stars by customers who have used Johnsonville Sausage's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Johnsonville Sausage Customer Satisfaction (CSAT)
Johnsonville Sausage Customer Satisfaction (CSAT) Score
85 / 100
Johnsonville Sausage has an overall Customer Satisfaction score of 85 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
58%
Satisfied
27%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
8%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Johnsonville Sausage Customer Satisfaction
Johnsonville Sausage's Customer Satisfaction score was rated highest by customers ages 66+.
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Ranked Johnsonville Sausage Customer Satisfaction the Highest
Johnsonville Sausage Customer Satisfaction Score by Gender
Johnsonville Sausage's Customer Satisfaction score was rated 91 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Johnsonville Sausage.
91 / 100
MaleVery Satisfied | 82% | |
|---|---|---|
Satisfied | 9% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 9% |
Johnsonville Sausage Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Johnsonville Sausage's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Johnsonville Sausage.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Johnsonville Sausage Customer Satisfaction Score by Age
Johnsonville Sausage's Customer Satisfaction score was rated 100 points by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Johnsonville Sausage.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66+ | 100% |
Johnsonville Sausage Customer Satisfaction Score by Usage
Johnsonville Sausage's Customer Satisfaction score was rated 100 points by customers who have used Johnsonville Sausage's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Johnsonville Sausage Customer Service
4.1/5
Johnsonville Sausage has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
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About Johnsonville Sausage's Customer Service
Address
104 E Division St, Watertown, WI 53098-2812
Website
http://www.johnsonville.com/
Quick Insights into Johnsonville Sausage Customer Service
Johnsonville Sausage's Customer Service score was rated highest by customers ages 66+.
Sign Up to unlock insights into how customers have ranked Johnsonville Sausage's Customer Service score.
Ranked Johnsonville Sausage Customer Service the Highest
Johnsonville Sausage Customer Service Score by Gender
Johnsonville Sausage's Customer Service score was rated 4.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Johnsonville Sausage.
Male
4.8/5
Female
N/A
Johnsonville Sausage Customer Service Score by Ethnicity
Johnsonville Sausage's Customer Service score was rated 4.9 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Johnsonville Sausage.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.9 | Caucasian | 4.9 |
Johnsonville Sausage Customer Service Score by Age
Johnsonville Sausage's Customer Service score was rated 5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Johnsonville Sausage.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
66+ 5 | 66+ | 5 |
Johnsonville Sausage Customer Service Score by Usage
Johnsonville Sausage's Customer Service score was rated 4.9 stars by customers who have used Johnsonville Sausage's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Johnsonville Sausage as an Employer
4.2/5
Johnsonville Sausage has a 4.2/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Johnsonville Sausage scored a 31 for Net Promoter Score and a 4 for Employee Net Promoter Score. NPS gauges how likely a customer of Johnsonville Sausage would recommend the brand to a friend. ENPS measures how likely Johnsonville Sausage employees would recommend working at Johnsonville Sausage to a friend.
Net Promoter Score
31
NPS Score
| 56% | Promoters |
|---|---|
| 19% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
4
eNPS Score
| 52% | Promoters |
|---|---|
| 0% | Passive |
| 48% | Detractors |
