0
NPS
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Brand Page
Jopwell
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About Jopwell's Brand
Jopwell is a digital recruiting platform that connects your recruiters with diverse professionals and students.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Jopwell NPS
Jopwell's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Jopwell's customers would recommend using the product based on a scale of -100 to 100.
Jopwell Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Jopwell NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 0 | Mar 2021 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Jopwell Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Jopwell users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Jopwell Product Quality
4/5
Jopwell has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Jopwell's overall Product Quality score rated by its users and customers.
Jopwell Product Information
Jopwell’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.jopwell.com
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Jopwell Pricing
Jopwell ROI & Value For Money
3.5/5
Jopwell has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Jopwell's overall ROI score rated by its users and customers.
Jopwell Customer Service
3.5/5
Jopwell has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Jopwell's overall Customer Service score rated by its users and customers.
About Jopwell's Customer Service
Address
500 Broome Street, New York City, NY
Website
http://www.jopwell.com
Consumer vs. Employees
Jopwell scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Jopwell would recommend the brand to a friend. ENPS measures how likely Jopwell employees would recommend working at Jopwell to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
