Kairos NPS & Customer Reviews | Comparably
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About Kairos' Brand

Kairos Therapeutics discovers and develops antibody-drug conjugate therapeutics for the treatment of multiple forms of cancer.

Brand at a Glance

4/5
Pricing

Kairos NPS

Kairos's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Kairos's customers would recommend using the product based on a scale of -100 to 100.

Kairos Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Kairos Overall NPS

Kairos NPS Trend

-100
-50
0
50
100
Jul 2021
100
Jul 2021100
Mar 2023
100
Mar 2023100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Kairos Pricing

Kairos ROI & Value For Money

4/5

Kairos has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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Kairos as an Employer

3.4/5

Kairos has a 3.4/5 stars for its overall company culture rated by their employees

  Kairos CEO
top
25%
CEO of Kairos

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Kairos scored a 100 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of Kairos would recommend the brand to a friend. ENPS measures how likely Kairos employees would recommend working at Kairos to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

33
eNPS Score
50%Promoters
33%Passive
17%Detractors

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