40
NPS
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Kashoo
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About Kashoo's Brand
"Kashoo is a mobile and online accounting software that offers the cloud-based system for invoicing, expense tracking and bookkeeping for small business."
Brand at a Glance
4.4/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
Kashoo NPS
Kashoo's Net Promoter Score (NPS) is a 40 with 58% Promoters, 24% Passives, and 18% Detractors. Net Promoter Score tracks whether Kashoo's customers would recommend using the product based on a scale of -100 to 100.
Kashoo Overall NPS
| 58% | Promoters |
|---|---|
| 24% | Passives |
| 18% | Detractors |
Kashoo NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 40 | Aug 2020 | 40 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Kashoo NPS by Usage
Kashoo's NPS was rated 21 points by customers who have used Kashoo's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 21 | Less than 1 Year | 21 |
Kashoo Product Quality
4.4/5
Kashoo has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Kashoo Product Information
Kashoo serves markets in the United States, Asia, China, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, and Latin America. Kashoo supports iOS and Web devices and offers products for small sized businesses.
Kashoo’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- https://www.kashoo.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
French
Spanish
Japanese
Product Type
Accounting Software
Accounts Payable Software
Accounts Receivable Software
Billing & Invoicing Software
Budgeting Software
Kashoo Pricing
Kashoo ROI & Value For Money
4.5/5
Kashoo has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Kashoo Pricing Plans
Kashoo has a pricing structure that accommodates small businesses. Starting from $16.65/month, Kashoo uses a subscription model.
Who Uses Kashoo?
Small Businesses
Kashoo Customer Service
5/5
Kashoo has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Kashoo's Customer Service
Address
#302-343 Railway St., Vancouver, WA V6A 1A4 Canada
Website
https://www.kashoo.com
Phone Number
1-888-520-5274
