100
NPS
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Kenandy
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About Kenandy's Brand
Revolutionizing ERP for business innovation. Built on Salesforce, Kenandy empowers customers to map their ERP to their business processes.
Brand at a Glance
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Kenandy NPS
Kenandy's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Kenandy's customers would recommend using the product based on a scale of -100 to 100.
Kenandy Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Kenandy NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Kenandy Product Quality
5/5
Kenandy has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Kenandy Product Information
Kenandy serves markets in the United States and Canada. Kenandy supports Web devices and offers products for medium sized businesses.
Kenandy’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.kenandy.com
- Company Size
- 51-200 Employees
Industry
Tech
Hardware and Devices
SaaS
Languages Supported
English
Product Type
Manufacturing & Engineering Software
Enterprise Resource Planning (ERP) Software
MRP Software
Distributor Software
Supply Chain Management Software
Kenandy Pricing
Kenandy ROI & Value For Money
5/5
Kenandy has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Kenandy Pricing Plans
Kenandy has a pricing structure that accommodates medium businesses.
Who Uses Kenandy?
Medium Businesses
Kenandy Customer Service
5/5
Kenandy has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Kenandy's Customer Service
Address
303 Twin Dolphin Drive, Suite 500, Redwood City, CA
Website
http://www.kenandy.com
Phone Number
1(855)536-2639
Consumer vs. Employees
Kenandy scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Kenandy would recommend the brand to a friend. ENPS measures how likely Kenandy employees would recommend working at Kenandy to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
