50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Kennedy Wilson
Marketing or Exec? Claim Your Free Account
About Kennedy Wilson's Brand
Kennedy-Wilson Holdings, Inc. is a vertically integrated global real estate investment and services company.
Brand at a Glance
55%
Customer Loyalty
4.5/5
Product Quality
4.5/5
Pricing
4/5
Customer Service
Kennedy Wilson NPS
Kennedy Wilson's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Kennedy Wilson's customers would recommend using the product based on a scale of -100 to 100.
Kennedy Wilson Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Kennedy Wilson NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
Oct 2025 50 | Oct 2025 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Kennedy Wilson Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Kennedy Wilson users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Kennedy Wilson Product Quality
4.5/5
Kennedy Wilson has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Kennedy Wilson's overall Product Quality score rated by its users and customers.
Kennedy Wilson Product Information
Kennedy Wilson’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://kennedywilson.com
- Company Size
- 201-500 Employees
Industry
FinTech
Real Estate
Kennedy Wilson Pricing
Kennedy Wilson ROI & Value For Money
4.5/5
Kennedy Wilson has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Kennedy Wilson's overall ROI score rated by its users and customers.
Kennedy Wilson Customer Satisfaction (CSAT)
Kennedy Wilson Customer Satisfaction (CSAT) Score
100 / 100
Kennedy Wilson has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Kennedy Wilson Customer Service
4/5
Kennedy Wilson has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Kennedy Wilson's overall Customer Service score rated by its users and customers.
About Kennedy Wilson's Customer Service
Address
SUITE 700, 9701 WILSHIRE BLVD., Beverly Hills, CA
Website
http://kennedywilson.com
Phone Number
3126543942
Kennedy Wilson as an Employer
3.2/5
Kennedy Wilson has a 3.2/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Kennedy Wilson scored a 50 for Net Promoter Score and a 14 for Employee Net Promoter Score. NPS gauges how likely a customer of Kennedy Wilson would recommend the brand to a friend. ENPS measures how likely Kennedy Wilson employees would recommend working at Kennedy Wilson to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
14
eNPS Score
| 57% | Promoters |
|---|---|
| 0% | Passive |
| 43% | Detractors |
