73
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Klipfolio
Marketing or Exec? Claim Your Free Account
About Klipfolio's Brand
Klipfolio is a real-time business dashboard that is fast, fun, powerful, and affordable.
Brand at a Glance
4.5/5
Product Quality
4.6/5
Pricing
5/5
Customer Service
Klipfolio NPS
Klipfolio's Net Promoter Score (NPS) is a 73 with 76% Promoters, 21% Passives, and 3% Detractors. Net Promoter Score tracks whether Klipfolio's customers would recommend using the product based on a scale of -100 to 100.
Klipfolio Overall NPS
| 76% | Promoters |
|---|---|
| 21% | Passives |
| 3% | Detractors |
Klipfolio NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 72 | Aug 2020 | 72 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Klipfolio NPS by Usage
Klipfolio's NPS was rated the highest by customers who have used Klipfolio's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 79 | Less than 1 Year | 79 |
5 to 10 Years 89 | 5 to 10 Years | 89 |
Klipfolio Product Quality
4.5/5
Klipfolio has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Klipfolio's overall Product Quality score rated by its users and customers.
Klipfolio Product Information
Klipfolio serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, and Germany. Klipfolio supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Klipfolio’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.klipfolio.com
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
SaaS
Languages Supported
English
Product Type
Campaign Management Software
Business Performance Management Software
Dashboard Software
Business Intelligence (BI) Software
Reporting Software
Analytics Software
Marketing Analytics Software
Data Analysis Software
Data Visualization Software
Klipfolio Pricing
Klipfolio ROI & Value For Money
4.6/5
Klipfolio has a value for money and ROI score of 4.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Klipfolio's overall ROI score rated by its users and customers.
Klipfolio Pricing Plans
Klipfolio has a pricing structure that accommodates small, medium, and large businesses. Starting from $29/month, Klipfolio uses a subscription model and offers the following: Publish: $49/mo - for small teams that need automated reporting., Grow: starting from $99/mo - for larger teams who need to monitor and share up to date performance., and Multiple Add Ons available including White Label, Custom Domain, Build Services..
Who Uses Klipfolio?
Small Businesses
Medium Businesses
Large Enterprises
Klipfolio Customer Service
5/5
Klipfolio has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Klipfolio's overall Customer Service score rated by its users and customers.
About Klipfolio's Customer Service
Address
Ottawa, OH Canada
Website
http://www.klipfolio.com
Phone Number
613-233-6149
Consumer vs. Employees
Klipfolio scored a 73 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Klipfolio would recommend the brand to a friend. ENPS measures how likely Klipfolio employees would recommend working at Klipfolio to a friend.
Net Promoter Score
73
NPS Score
| 76% | Promoters |
|---|---|
| 21% | Passive |
| 3% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
