-100
NPS
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Brand Page
Lake Cable
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About Lake Cable's Brand
"Lake Cable manufactures instrumentation, tray, thermocouple, fire alarm and communication wire and cable products."
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Lake Cable NPS
Lake Cable's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Lake Cable's customers would recommend using the product based on a scale of -100 to 100.
Lake Cable Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Lake Cable NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 -100 | Feb 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Lake Cable Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Lake Cable users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Lake Cable Product Quality
1.5/5
Lake Cable has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Lake Cable's overall Product Quality score rated by its users and customers.
Lake Cable Product Information
Lake Cable’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.lakecable.com/
- Company Size
- 51-200 Employees
Industry
Tech
Hardware and Devices
Lake Cable Pricing
Lake Cable ROI & Value For Money
1.5/5
Lake Cable has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Lake Cable's overall ROI score rated by its users and customers.
Lake Cable Customer Service
1.5/5
Lake Cable has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Lake Cable's overall Customer Service score rated by its users and customers.
About Lake Cable's Customer Service
Address
Bensenville, IL
Website
www.lakecable.com/
Consumer vs. Employees
Lake Cable scored a -100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Lake Cable would recommend the brand to a friend. ENPS measures how likely Lake Cable employees would recommend working at Lake Cable to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
