100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Lancaster Colony Corporation
Marketing or Exec? Claim Your Free Account
About Lancaster Colony Corporation's Brand
Lancaster Colony manufactures consumer products for the retail and food service markets.
Lancaster Colony Corporation NPS
Lancaster Colony Corporation's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Lancaster Colony Corporation's customers would recommend using the product based on a scale of -100 to 100.
Lancaster Colony Corporation Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Lancaster Colony Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2025 100 | Jun 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Lancaster Colony Corporation as an Employer
2.6/5
Lancaster Colony Corporation has a 2.6/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of Lancaster Colony Corporation
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Lancaster Colony Corporation scored a 100 for Net Promoter Score and a -55 for Employee Net Promoter Score. NPS gauges how likely a customer of Lancaster Colony Corporation would recommend the brand to a friend. ENPS measures how likely Lancaster Colony Corporation employees would recommend working at Lancaster Colony Corporation to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-55
eNPS Score
| 18% | Promoters |
|---|---|
| 9% | Passive |
| 73% | Detractors |
