100
NPS
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Brand Page
Land And Houses
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About Land And Houses' Brand
Land And Houses Public Company Limited engages in the residential housing development focusing on single detached houses.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
5/5
Customer Service
Land And Houses NPS
Land And Houses's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Land And Houses's customers would recommend using the product based on a scale of -100 to 100.
Land And Houses Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Land And Houses NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 100 | Aug 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Land And Houses Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Land And Houses users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Land And Houses Product Quality
4/5
Land And Houses has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Land And Houses' overall Product Quality score rated by its users and customers.
Land And Houses Product Information
Land And Houses’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.lh.co.th
- Company Size
- 501-1,000 Employees
Land And Houses Pricing
Land And Houses ROI & Value For Money
5/5
Land And Houses has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Land And Houses' overall ROI score rated by its users and customers.
Land And Houses Customer Satisfaction (CSAT)
Land And Houses Customer Satisfaction (CSAT) Score
100 / 100
Land And Houses has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Land And Houses Customer Service
5/5
Land And Houses has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Land And Houses' overall Customer Service score rated by its users and customers.
About Land And Houses's Customer Service
Address
No. 1 South Sathon Road, Bangkok, 10120
Website
www.lh.co.th
Phone Number
7
