-34
NPS
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Landmark Dividend LLC
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About Landmark Dividend LLC's Brand
Landmark Dividend is a ground lease transactions company, providing value, capital, and liquidity to property owners.
Brand at a Glance
55%
Customer Loyalty
1.5/5
Product Quality
2.2/5
Pricing
1.5/5
Customer Service
Landmark Dividend LLC NPS
Landmark Dividend LLC's Net Promoter Score (NPS) is a -34 with 33% Promoters, 0% Passives, and 67% Detractors. Net Promoter Score tracks whether Landmark Dividend LLC's customers would recommend using the product based on a scale of -100 to 100.
Landmark Dividend LLC Overall NPS
| 33% | Promoters |
|---|---|
| 0% | Passives |
| 67% | Detractors |
Landmark Dividend LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
May 2023 0 | May 2023 | 0 |
Mar 2025 -33 | Mar 2025 | -33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Landmark Dividend LLC Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Landmark Dividend LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Landmark Dividend LLC Product Quality
1.5/5
Landmark Dividend LLC has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Landmark Dividend LLC Product Information
Landmark Dividend LLC’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Real Estate
Landmark Dividend LLC Pricing
Landmark Dividend LLC ROI & Value For Money
2.2/5
Landmark Dividend LLC has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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Landmark Dividend LLC Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Landmark Dividend LLC Customer Service
1.5/5
Landmark Dividend LLC has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Landmark Dividend LLC's Customer Service
Address
2141 Rosecrans Avenue, Suite 2100, El Segundo, CA 90245
Website
https://www.landmarkdividend.com
Phone Number
(800) 843-2024
Landmark Dividend LLC as an Employer
3.3/5
Landmark Dividend LLC has a 3.3/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Landmark Dividend LLC scored a -34 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Landmark Dividend LLC would recommend the brand to a friend. ENPS measures how likely Landmark Dividend LLC employees would recommend working at Landmark Dividend LLC to a friend.
Net Promoter Score
-34
NPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
