LANSA NPS & Customer Reviews | Comparably
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About LANSA's Brand

Brand at a Glance

4.3/5
Product Quality
4.2/5
Pricing
5/5
Customer Service

LANSA NPS

LANSA's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether LANSA's customers would recommend using the product based on a scale of -100 to 100.

LANSA Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
LANSA Overall NPS

LANSA NPS Trend

-100
-50
0
50
100
Aug 2020
100
Aug 2020100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

LANSA Product Quality

4.3/5

LANSA has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.

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LANSA Product Information

LANSA serves markets in the United States and Canada. LANSA supports iOS, Web, and Android devices and offers products for small and medium sized businesses.

LANSA’s product quality score is a 4.3 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated LANSA's product the highest.

Website
http://www.lansa.com
Company Size
201-500 Employees

Industry

Tech
Enterprise
SaaS

Languages Supported

English
French
German
Spanish
Japanese
Czech
Danish

Product Type

Application Development Software

Quick Insights into LANSA Product Quality

LANSA's Product Quality score was rated highest by customers from the Tech industry.

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Ranked LANSA Product Quality the Highest

Tech
4.7

LANSA Product Quality Score by Industry

LANSA's Product Quality score was rated 4.7 stars by Tech industry customers.

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Tech
4.7

LANSA Pricing

LANSA ROI & Value For Money

4.2/5

LANSA has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.

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LANSA Pricing Plans

LANSA has a pricing structure that accommodates small and medium businesses.

Who Uses LANSA?

Small Businesses
Medium Businesses

LANSA Customer Service

5/5

LANSA has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About LANSA's Customer Service

Address

3010 Highland Parkway Suite 275, Downers Grove, IL


Website

http://www.lansa.com


Phone Number

630-874-7000

LANSA as an Employer

3.2/5

LANSA has a 3.2/5 stars for its overall company culture rated by their employees

  LANSA CEO
top
10%
CEO of LANSA

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

LANSA scored a 100 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of LANSA would recommend the brand to a friend. ENPS measures how likely LANSA employees would recommend working at LANSA to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

34
eNPS Score
67%Promoters
0%Passive
33%Detractors

Global Ranking Snapshot

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4
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5
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Tech
6
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Fashion and Beauty
7
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Retail