100
NPS
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LeadGenius
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About LeadGenius' Brand
LeadGenius is an end-to-end sales solution that provides companies with a way to generate, qualify, deliver, and convert leads.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
LeadGenius NPS
LeadGenius's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether LeadGenius's customers would recommend using the product based on a scale of -100 to 100.
LeadGenius Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
LeadGenius NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 100 | Oct 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
LeadGenius Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of LeadGenius users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
LeadGenius Product Quality
5/5
LeadGenius has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock LeadGenius' overall Product Quality score rated by its users and customers.
LeadGenius Product Information
LeadGenius’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://leadgenius.com
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Business Services
Enterprise
FinTech
SaaS
LeadGenius Pricing
LeadGenius ROI & Value For Money
5/5
LeadGenius has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock LeadGenius' overall ROI score rated by its users and customers.
LeadGenius Customer Service
5/5
LeadGenius has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock LeadGenius' overall Customer Service score rated by its users and customers.
About LeadGenius's Customer Service
Address
2054 University Ave, Suite 200, Berkeley, CA
Website
https://leadgenius.com
Consumer vs. Employees
LeadGenius scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of LeadGenius would recommend the brand to a friend. ENPS measures how likely LeadGenius employees would recommend working at LeadGenius to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
