8
NPS
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LeagueApps
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About LeagueApps' Brand
Born and bred in New York City, LeagueApps is the only technology and community platform designed to power youth and local sports experiences, and support the organizers that make them happen. LeagueApps works with thousands of leading youth sports organizations, as well as pro teams, leagues, and athletes.
Brand at a Glance
10%
Customer Loyalty
3.8/5
Product Quality
3.6/5
Pricing
2.7/5
Customer Service
LeagueApps NPS
LeagueApps's Net Promoter Score (NPS) is a 8 with 46% Promoters, 16% Passives, and 38% Detractors. Net Promoter Score tracks whether LeagueApps's customers would recommend using the product based on a scale of -100 to 100.
LeagueApps Overall NPS
| 46% | Promoters |
|---|---|
| 16% | Passives |
| 38% | Detractors |
LeagueApps NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 17 | Aug 2020 | 17 |
Jan 2024 8 | Jan 2024 | 8 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
LeagueApps Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of LeagueApps users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
LeagueApps Product Quality
3.8/5
LeagueApps has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock LeagueApps' overall Product Quality score rated by its users and customers.
LeagueApps Product Information
LeagueApps serves markets in the United States and Canada. LeagueApps supports iOS and Web devices and offers products for small, medium, and large sized businesses.
LeagueApps’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://leagueapps.com
- Company Size
- 51-200 Employees
Industry
Tech
Ecommerce and Marketplaces
SaaS
Small Business Services
Languages Supported
English
Product Type
Club Management Software
Sports League Software
LeagueApps Pricing
LeagueApps ROI & Value For Money
3.6/5
LeagueApps has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock LeagueApps' overall ROI score rated by its users and customers.
LeagueApps Pricing Plans
LeagueApps has a pricing structure that accommodates small, medium, and large businesses.
Who Uses LeagueApps?
Small Businesses
Medium Businesses
Large Enterprises
LeagueApps Customer Service
2.7/5
LeagueApps has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock LeagueApps' overall Customer Service score rated by its users and customers.
About LeagueApps's Customer Service
Address
30 Irving Place, Third Floor, New York City, NY 10003
Website
http://leagueapps.com
Phone Number
(800) 257-3681
LeagueApps's Social Links
LeagueApps as an Employer
3.9/5
LeagueApps has a 3.9/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
LeagueApps scored a 8 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of LeagueApps would recommend the brand to a friend. ENPS measures how likely LeagueApps employees would recommend working at LeagueApps to a friend.
Net Promoter Score
8
NPS Score
| 46% | Promoters |
|---|---|
| 16% | Passive |
| 38% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
