100
NPS
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LegalSifter
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About LegalSifter's Brand
LegalSifter is a combined intelligence™? company dedicated to bringing affordable legal services to the world by empowering people with artificial intelligence and human expertise. Our products help people negotiate contracts and organize documents faster, safer and more affordably. Headquartered in Pittsburgh, Pennsylvania (USA), LegalSifter offers its products to thousands of people and partners in 18 countries. For more information, visit www.legalsifter.com.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
LegalSifter NPS
LegalSifter's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether LegalSifter's customers would recommend using the product based on a scale of -100 to 100.
LegalSifter Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
LegalSifter NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 100 | Oct 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
LegalSifter Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of LegalSifter users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
LegalSifter Product Quality
5/5
LegalSifter has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock LegalSifter's overall Product Quality score rated by its users and customers.
LegalSifter Product Information
LegalSifter’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.legalsifter.com/
- Company Size
- 11-50 Employees
Industry
Tech
Government & Legal
LegalSifter Pricing
LegalSifter ROI & Value For Money
5/5
LegalSifter has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock LegalSifter's overall ROI score rated by its users and customers.
LegalSifter Customer Service
5/5
LegalSifter has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock LegalSifter's overall Customer Service score rated by its users and customers.
About LegalSifter's Customer Service
Address
8878 Covenant Avenue, #304, Pittsburgh, PA 15237
Website
https://www.legalsifter.com/
Phone Number
1-724-221-7438
LegalSifter's Social Links
LegalSifter as an Employer
3.3/5
LegalSifter has a 3.3/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
LegalSifter scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of LegalSifter would recommend the brand to a friend. ENPS measures how likely LegalSifter employees would recommend working at LegalSifter to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 45% | Promoters |
|---|---|
| 10% | Passive |
| 45% | Detractors |
