58
NPS
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Brand Page
Lesson.ly
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About Lesson.ly's Brand
Lessonly’s learning automation software helps over 250 companies build lessons that are easy to assign, track, search, and update.
Brand at a Glance
4.3/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
Lesson.ly NPS
Lesson.ly's Net Promoter Score (NPS) is a 58 with 65% Promoters, 28% Passives, and 7% Detractors. Net Promoter Score tracks whether Lesson.ly's customers would recommend using the product based on a scale of -100 to 100.
Lesson.ly Overall NPS
| 65% | Promoters |
|---|---|
| 28% | Passives |
| 7% | Detractors |
Lesson.ly NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 58 | Aug 2020 | 58 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Lesson.ly NPS by Usage
Lesson.ly's NPS was rated the highest by customers who have used Lesson.ly's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 70 | Less than 1 Year | 70 |
5 to 10 Years 57 | 5 to 10 Years | 57 |
Lesson.ly Product Quality
4.3/5
Lesson.ly has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Lesson.ly's overall Product Quality score rated by its users and customers.
Lesson.ly Product Information
Lesson.ly serves markets in the United States, Australia, Canada, and United Kingdom. Lesson.ly supports Web devices and offers products for small, medium, and large sized businesses.
Lesson.ly’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://www.lessonly.com/
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Education
Enterprise
SaaS
Languages Supported
English
Product Type
Sales Management Software
Sales Enablement Software
Online Course Software
Learning Management System (LMS) Software
Training Software
Onboarding Software
Lesson.ly Pricing
Lesson.ly ROI & Value For Money
4.3/5
Lesson.ly has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Lesson.ly's overall ROI score rated by its users and customers.
Lesson.ly Pricing Plans
Lesson.ly has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Lesson.ly?
Small Businesses
Medium Businesses
Large Enterprises
Lesson.ly Customer Service
5/5
Lesson.ly has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Lesson.ly's overall Customer Service score rated by its users and customers.
About Lesson.ly's Customer Service
Address
407 Fulton St. #302, Indianapolis, IN
Website
http://www.lessonly.com/
Phone Number
317-683-0807
Consumer vs. Employees
Lesson.ly scored a 58 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Lesson.ly would recommend the brand to a friend. ENPS measures how likely Lesson.ly employees would recommend working at Lesson.ly to a friend.
Net Promoter Score
58
NPS Score
| 65% | Promoters |
|---|---|
| 28% | Passive |
| 7% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
