53
NPS
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Life.Church
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About Life.Church's Brand
Life.Church is one church in multiple locations, meeting across the United States and globally at Church Online.
Brand at a Glance
80%
Customer Loyalty
4.4/5
Product Quality
4.3/5
Pricing
4.3/5
Customer Service
Life.Church NPS
Life.Church's Net Promoter Score (NPS) is a 53 with 72% Promoters, 9% Passives, and 19% Detractors. Net Promoter Score tracks whether Life.Church's customers would recommend using the product based on a scale of -100 to 100.
Life.Church Overall NPS
| 72% | Promoters |
|---|---|
| 9% | Passives |
| 19% | Detractors |
Life.Church NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2025 48 | Jun 2025 | 48 |
Jul 2025 50 | Jul 2025 | 50 |
Aug 2025 49 | Aug 2025 | 49 |
Oct 2025 49 | Oct 2025 | 49 |
Nov 2025 50 | Nov 2025 | 50 |
Dec 2025 50 | Dec 2025 | 50 |
Jan 2026 50 | Jan 2026 | 50 |
Feb 2026 52 | Feb 2026 | 52 |
Jun 2026 50 | Jun 2026 | 50 |
Jul 2026 50 | Jul 2026 | 50 |
Sep 2026 52 | Sep 2026 | 52 |
Oct 2026 52 | Oct 2026 | 52 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Life.Church NPS by Gender
Male customers rated Life.Church's NPS 16 points higher than Female customers.
Male
58
Life.Church's NPS was rated 58 by Male customers on Comparably.
79%
Promoters
0%
Passives
21%
Detractors
Female
42
Life.Church's NPS was rated 42 by Female customers on Comparably.
71%
Promoters
0%
Passives
29%
Detractors
Life.Church NPS by Ethnicity
Life.Church's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 38 | Caucasian | 38 |
Other 100 | Other | 100 |
Life.Church NPS by Age
Life.Church's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
Life.Church NPS by Usage
Life.Church's NPS was rated the highest by customers who have used Life.Church's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 100 | 1 to 2 Years | 100 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
5 to 10 Years 66 | 5 to 10 Years | 66 |
Over 10 Years 100 | Over 10 Years | 100 |
Life.Church Customer Reviews
Out of the 6 Life.Church customer reviews 5 were positive and 1 was constructive. Life.Church customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Life.Church Customer Loyalty
80%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
80% of Life.Church users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Life.Church Customer Loyalty Score by Gender
Male customers rated Life.Church's Customer Loyalty score 7% higher than Female customers.
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Male
81%
Yes
Female
74%
Yes
Life.Church Customer Loyalty Score by Ethnicity
Life.Church's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Life.Church.
72
out of 100
Caucasian
100
out of 100
Other
Life.Church Customer Loyalty Score by Age
Life.Church's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Life.Church.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 70% | 26-30 | 70% |
31-35 100% | 31-35 | 100% |
36-40 70% | 36-40 | 70% |
51-55 70% | 51-55 | 70% |
66+ 55% | 66+ | 55% |
Life.Church Customer Loyalty Score by Usage
Life.Church's Customer Loyalty score was rated the highest by customers who have used Life.Church's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Life.Church Customer Loyalty Score by Industry
Life.Church's Customer Loyalty score was rated 70% by Construction industry customers.
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Life.Church Product Quality
4.4/5
Life.Church has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Life.Church Product Information
Life.Church’s product quality score is a 4.4 out of 5 as rated by its users and customers. Reviewers from the Construction industry rated Life.Church's product the highest.
- Website
- http://www.life.church
- Company Size
- 501-1,000 Employees
Industry
Non-Profit
Quick Insights into Life.Church Product Quality
Life.Church's Product Quality score was rated highest by customers who have used Life.Church's products/services for 1 to 2 Years, and rated lowest by customers ages 36-40.
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Ranked Life.Church Product Quality the Highest
Ranked Life.Church Product Quality the Lowest
Life.Church Product Quality Score by Gender
Male customers rated Life.Church's Product Quality score 0.1 stars higher than Female customers.
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Male
4.2/5
Female
4.1/5
Life.Church Product Quality Score by Ethnicity
Life.Church's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Life.Church.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Other 5 | Other | 5 |
Life.Church Product Quality Score by Age
Life.Church's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Life.Church.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 3.5 | 26-30 | 3.5 |
31-35 5 | 31-35 | 5 |
36-40 3.5 | 36-40 | 3.5 |
51-55 3.8 | 51-55 | 3.8 |
66+ 3.9 | 66+ | 3.9 |
Life.Church Product Quality Score by Usage
Life.Church's Product Quality score was rated the highest by customers who have used Life.Church's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Life.Church Product Quality Score by Industry
Life.Church's Product Quality score was rated 4.6 stars by Construction industry customers.
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Life.Church Pricing
Life.Church ROI & Value For Money
4.3/5
Life.Church has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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Life.Church Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Construction industry.
Quick Insights into Life.Church ROI
Life.Church's ROI score was rated highest by customers ages 31-35, and rated lowest by customers ages 51-55.
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Ranked Life.Church ROI the Highest
Ranked Life.Church ROI the Lowest
Life.Church ROI Score by Gender
Male customers rated Life.Church's ROI score 0.3 stars higher than Female customers.
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Male
4.3/5
Female
4/5
Life.Church ROI Score by Ethnicity
Life.Church's ROI score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Life.Church.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
Other 5 | Other | 5 |
Life.Church ROI Score by Age
Life.Church's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Life.Church.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 3.5 | 26-30 | 3.5 |
31-35 5 | 31-35 | 5 |
36-40 3.5 | 36-40 | 3.5 |
51-55 3.5 | 51-55 | 3.5 |
66+ 4.2 | 66+ | 4.2 |
Life.Church ROI Score by Usage
Life.Church's ROI score was rated the highest by customers who have used Life.Church's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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Life.Church ROI Score by Industry
Life.Church's ROI score was rated 5 stars by Construction industry customers.
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Life.Church Customer Satisfaction (CSAT)
Life.Church Customer Satisfaction (CSAT) Score
83 / 100
Life.Church has an overall Customer Satisfaction score of 83 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
16%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
5%
Very Dissatisfied
5%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Life.Church Customer Satisfaction
Life.Church's Customer Satisfaction score was rated highest by customers who have used Life.Church's products/services for 1 to 2 Years, and rated lowest by customers who have used Life.Church's products/services for 2 to 5 Years.
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Ranked Life.Church Customer Satisfaction the Highest
Ranked Life.Church Customer Satisfaction the Lowest
Life.Church Customer Satisfaction Score by Gender
Male customers rated Life.Church's Customer Satisfaction score 28 points higher than Female customers.
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86 / 100
MaleVery Satisfied | 72% | |
|---|---|---|
Satisfied | 14% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 7% | |
Very Dissatisfied | 7% |
58 / 100
FemaleVery Satisfied | 58% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 14% | |
Dissatisfied | 14% | |
Very Dissatisfied | 14% |
Life.Church Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Life.Church's Customer Satisfaction (CSAT) score was rated 77% according to Caucasian users and customers.
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77 / 100
Very Satisfied
62%
Satisfied
15%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
8%
Very Dissatisfied
7%
CSAT according to Other
Life.Church's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Life.Church.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Life.Church Customer Satisfaction Score by Age
Life.Church's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Life.Church.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 67% | |||||||||||||||
| 31-35 | 83% | |||||||||||||||
| 36-40 | 67% | |||||||||||||||
| 51-55 | 67% | |||||||||||||||
| 66+ | 75% |
Life.Church Customer Satisfaction Score by Usage
Life.Church's Customer Satisfaction score was rated the highest by customers who have used Life.Church's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Life.Church Customer Satisfaction Score by Industry
Life.Church's Customer Satisfaction score was rated 100 points by Construction industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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"label": "Construction",
"groupId": 510,
"score": 100,
"stars": 0,
"csatScore": 100,
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}Life.Church Customer Service
4.3/5
Life.Church has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.
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About Life.Church's Customer Service
Address
4600 E 2nd St, Edmond, OK 73034
Website
http://www.life.church
Phone Number
405-680-5433
Life.Church's Social Links
Quick Insights into Life.Church Customer Service
Life.Church's Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers ages 51-55.
Sign Up to unlock insights into how customers have ranked Life.Church's Customer Service score.
Ranked Life.Church Customer Service the Highest
Ranked Life.Church Customer Service the Lowest
Life.Church Customer Service Score by Gender
Male customers rated Life.Church's Customer Service score 0.3 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Life.Church.
Male
4.3/5
Female
4/5
Life.Church Customer Service Score by Ethnicity
Life.Church's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Life.Church.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Other 5 | Other | 5 |
Life.Church Customer Service Score by Age
Life.Church's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Life.Church.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3.5 | 26-30 | 3.5 |
31-35 5 | 31-35 | 5 |
36-40 3.5 | 36-40 | 3.5 |
51-55 3.5 | 51-55 | 3.5 |
66+ 4.4 | 66+ | 4.4 |
Life.Church Customer Service Score by Usage
Life.Church's Customer Service score was rated the highest by customers who have used Life.Church's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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Life.Church Customer Service Score by Industry
Life.Church's Customer Service score was rated 5 stars by Construction industry customers.
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Life.Church as an Employer
4.6/5
Life.Church has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Life.Church scored a 53 for Net Promoter Score and a 27 for Employee Net Promoter Score. NPS gauges how likely a customer of Life.Church would recommend the brand to a friend. ENPS measures how likely Life.Church employees would recommend working at Life.Church to a friend.
Net Promoter Score
53
NPS Score
| 72% | Promoters |
|---|---|
| 9% | Passive |
| 19% | Detractors |
Employee Net Promoter Score
27
eNPS Score
| 60% | Promoters |
|---|---|
| 7% | Passive |
| 33% | Detractors |
