34
NPS
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Brand Page
Linamar
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About Linamar's Brand
Linamar Corporation is organized along product/process and geographic lines
Brand at a Glance
77%
Customer Loyalty
4.1/5
Product Quality
3.9/5
Pricing
3.7/5
Customer Service
Linamar NPS
Linamar's Net Promoter Score (NPS) is a 34 with 56% Promoters, 22% Passives, and 22% Detractors. Net Promoter Score tracks whether Linamar's customers would recommend using the product based on a scale of -100 to 100.
Linamar Overall NPS
| 56% | Promoters |
|---|---|
| 22% | Passives |
| 22% | Detractors |
Linamar NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 60 | Nov 2022 | 60 |
Mar 2023 54 | Mar 2023 | 54 |
Apr 2023 58 | Apr 2023 | 58 |
Jun 2023 46 | Jun 2023 | 46 |
Aug 2023 47 | Aug 2023 | 47 |
Nov 2023 50 | Nov 2023 | 50 |
Dec 2023 40 | Dec 2023 | 40 |
Jan 2024 36 | Jan 2024 | 36 |
Apr 2024 35 | Apr 2024 | 35 |
Oct 2024 38 | Oct 2024 | 38 |
Feb 2025 41 | Feb 2025 | 41 |
Aug 2025 34 | Aug 2025 | 34 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Linamar Customer Reviews
Out of the 2 Linamar customer reviews 2 were positive and 0 were constructive. Linamar customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Linamar Customer Loyalty
77%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
77% of Linamar users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Linamar Product Quality
4.1/5
Linamar has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Linamar Product Information
Linamar’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.linamar.com/
- Company Size
- 201-500 Employees
Industry
Tech
Business Services
Enterprise
Hardware and Devices
Travel
Linamar Pricing
Linamar ROI & Value For Money
3.9/5
Linamar has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Linamar Customer Satisfaction (CSAT)
Linamar Customer Satisfaction (CSAT) Score
69 / 100
Linamar has an overall Customer Satisfaction score of 69 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
44%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Linamar Customer Service
3.7/5
Linamar has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Linamar's Customer Service
Address
Canada, KY
Website
http://www.linamar.com/
Phone Number
519-836-7550
Linamar as an Employer
4.0/5
Linamar has a 4.0/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Linamar scored a 34 for Net Promoter Score and a 26 for Employee Net Promoter Score. NPS gauges how likely a customer of Linamar would recommend the brand to a friend. ENPS measures how likely Linamar employees would recommend working at Linamar to a friend.
Net Promoter Score
34
NPS Score
| 56% | Promoters |
|---|---|
| 22% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
26
eNPS Score
| 49% | Promoters |
|---|---|
| 28% | Passive |
| 23% | Detractors |
