-93
NPS
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Lincare Holdings
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About Lincare Holdings' Brand
Brand at a Glance
62%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Lincare Holdings NPS
Lincare Holdings's Net Promoter Score (NPS) is a -93 with 3% Promoters, 1% Passives, and 96% Detractors. Net Promoter Score tracks whether Lincare Holdings's customers would recommend using the product based on a scale of -100 to 100.
Lincare Holdings Overall NPS
| 3% | Promoters |
|---|---|
| 1% | Passives |
| 96% | Detractors |
Lincare Holdings NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 -92 | Nov 2023 | -92 |
Dec 2023 -92 | Dec 2023 | -92 |
Jan 2024 -92 | Jan 2024 | -92 |
Feb 2024 -95 | Feb 2024 | -95 |
Mar 2024 -95 | Mar 2024 | -95 |
Jun 2024 -95 | Jun 2024 | -95 |
Aug 2024 -95 | Aug 2024 | -95 |
Nov 2024 -95 | Nov 2024 | -95 |
Apr 2025 -95 | Apr 2025 | -95 |
Jul 2025 -95 | Jul 2025 | -95 |
Nov 2025 -95 | Nov 2025 | -95 |
May 2026 -95 | May 2026 | -95 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Lincare Holdings NPS by Gender
Female customers rated Lincare Holdings's NPS 6 points higher than Male customers.
Male
-100
Lincare Holdings's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-94
Lincare Holdings's NPS was rated -94 by Female customers on Comparably.
3%
Promoters
0%
Passives
97%
Detractors
Lincare Holdings NPS by Ethnicity
Lincare Holdings's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -96 | Caucasian | -96 |
Other -100 | Other | -100 |
Lincare Holdings NPS by Age
Lincare Holdings's NPS was rated -100 points by customers ages 51-55 and customers ages 66+ on Comparably.
Lincare Holdings NPS by Usage
Lincare Holdings's NPS was rated the highest by customers who have used Lincare Holdings's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
1 to 2 Years -100 | 1 to 2 Years | -100 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Over 10 Years -82 | Over 10 Years | -82 |
Lincare Holdings Customer Reviews
Out of the 21 Lincare Holdings customer reviews 0 were positive and 21 were constructive. Lincare Holdings customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Lincare Holdings Customer Loyalty
62%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
62% of Lincare Holdings users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Lincare Holdings Customer Loyalty Score by Gender
Male customers rated Lincare Holdings's Customer Loyalty score 3% higher than Female customers.
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Male
58%
Yes
Female
55%
Yes
Lincare Holdings Customer Loyalty Score by Ethnicity
Lincare Holdings's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Lincare Holdings.
53
out of 100
Caucasian
89
out of 100
Other
Lincare Holdings Customer Loyalty Score by Age
Lincare Holdings's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Lincare Holdings.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
51-55 40% | 51-55 | 40% |
56-60 52% | 56-60 | 52% |
61-65 55% | 61-65 | 55% |
66+ 63% | 66+ | 63% |
Lincare Holdings Customer Loyalty Score by Usage
Lincare Holdings's Customer Loyalty score was rated the highest by customers who have used Lincare Holdings's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Lincare Holdings Customer Loyalty Score by Industry
Lincare Holdings's Customer Loyalty score was rated 64% by Healthcare, Hospitals and Medicine industry customers.
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Lincare Holdings Product Quality
1.5/5
Lincare Holdings has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Lincare Holdings Product Information
Lincare Holdings’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Lincare Holdings's product the highest.
Quick Insights into Lincare Holdings Product Quality
Lincare Holdings's Product Quality score was rated highest by customers who have used Lincare Holdings's products/services for 2 to 5 Years, and rated lowest by Male customers.
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Ranked Lincare Holdings Product Quality the Highest
Ranked Lincare Holdings Product Quality the Lowest
Lincare Holdings Product Quality Score by Gender
Lincare Holdings's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
Lincare Holdings Product Quality Score by Ethnicity
Lincare Holdings's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Lincare Holdings.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.7 | Other | 1.7 |
Lincare Holdings Product Quality Score by Age
Lincare Holdings's Product Quality score was rated 1.5 stars by customers ages 51-55 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Lincare Holdings.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Lincare Holdings Product Quality Score by Usage
Lincare Holdings's Product Quality score was rated the highest by customers who have used Lincare Holdings's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Lincare Holdings Product Quality Score by Industry
Lincare Holdings's Product Quality score was rated 1.5 stars by Healthcare, Hospitals and Medicine industry customers.
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Lincare Holdings Pricing
Lincare Holdings ROI & Value For Money
1.5/5
Lincare Holdings has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Lincare Holdings Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry.
Quick Insights into Lincare Holdings ROI
Lincare Holdings's ROI score was rated highest by customers who have used Lincare Holdings's products/services for 1 to 2 Years, and rated lowest by customers who have used Lincare Holdings's products/services for Over 10 Years.
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Ranked Lincare Holdings ROI the Highest
Ranked Lincare Holdings ROI the Lowest
Lincare Holdings ROI Score by Gender
Lincare Holdings's ROI score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
Lincare Holdings ROI Score by Ethnicity
Lincare Holdings's ROI score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Lincare Holdings.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Lincare Holdings ROI Score by Age
Lincare Holdings's ROI score was rated 1.5 stars by customers ages 51-55 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Lincare Holdings.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Lincare Holdings ROI Score by Usage
Lincare Holdings's ROI score was rated 1.5 stars by customers who have used Lincare Holdings's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Lincare Holdings ROI Score by Industry
Lincare Holdings's ROI score was rated 1.5 stars by Healthcare, Hospitals and Medicine industry customers.
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Lincare Holdings Customer Satisfaction (CSAT)
Lincare Holdings Customer Satisfaction (CSAT) Score
5 / 100
Lincare Holdings has an overall Customer Satisfaction score of 5 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
3%
Satisfied
2%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
17%
Very Dissatisfied
75%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Lincare Holdings Customer Satisfaction
Lincare Holdings's Customer Satisfaction score was rated highest by customers who have used Lincare Holdings's products/services for 2 to 5 Years, and rated lowest by customers who have used Lincare Holdings's products/services for Over 10 Years.
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Ranked Lincare Holdings Customer Satisfaction the Highest
Ranked Lincare Holdings Customer Satisfaction the Lowest
Lincare Holdings Customer Satisfaction Score by Gender
Female customers rated Lincare Holdings's Customer Satisfaction score 0 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Lincare Holdings.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 19% | |
Very Dissatisfied | 81% |
4 / 100
FemaleVery Satisfied | 4% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 8% | |
Dissatisfied | 19% | |
Very Dissatisfied | 69% |
Lincare Holdings Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Lincare Holdings' Customer Satisfaction (CSAT) score was rated 2% according to Caucasian users and customers.
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2 / 100
Very Satisfied
2%
Satisfied
0%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
19%
Very Dissatisfied
77%
CSAT according to Other
Lincare Holdings' Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Lincare Holdings.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
29%
Very Dissatisfied
71%
Lincare Holdings Customer Satisfaction Score by Age
Lincare Holdings's Customer Satisfaction score was rated the highest by customers ages 56-60, and the lowest by customers ages 66+.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51-55 | 0% | |||||||||||||||
| 56-60 | 8% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 0% |
Lincare Holdings Customer Satisfaction Score by Usage
Lincare Holdings's Customer Satisfaction score was rated the highest by customers who have used Lincare Holdings's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Lincare Holdings Customer Satisfaction Score by Industry
Lincare Holdings's Customer Satisfaction score was rated 0 points by Healthcare, Hospitals and Medicine industry customers.
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"title": "Lincare Holdings Customer Satisfaction Score by Industry",
"text": "Lincare Holdings's Customer Satisfaction score was rated 0 points by Healthcare, Hospitals and Medicine industry customers.",
"bars": [
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Lincare Holdings's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "max",
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]
}Lincare Holdings Customer Service
1.5/5
Lincare Holdings has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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Quick Insights into Lincare Holdings Customer Service
Lincare Holdings's Customer Service score was rated highest by customers who have used Lincare Holdings's products/services for 1 to 2 Years, and rated lowest by customers who have used Lincare Holdings's products/services for Over 10 Years.
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Ranked Lincare Holdings Customer Service the Highest
Ranked Lincare Holdings Customer Service the Lowest
Lincare Holdings Customer Service Score by Gender
Lincare Holdings's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Lincare Holdings.
Male
1.5/5
Female
1.5/5
Lincare Holdings Customer Service Score by Ethnicity
Lincare Holdings's Customer Service score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Lincare Holdings.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Lincare Holdings Customer Service Score by Age
Lincare Holdings's Customer Service score was rated 1.5 stars by customers ages 51-55 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Lincare Holdings.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Lincare Holdings Customer Service Score by Usage
Lincare Holdings's Customer Service score was rated 1.5 stars by customers who have used Lincare Holdings's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Lincare Holdings Customer Service Score by Industry
Lincare Holdings's Customer Service score was rated 1.5 stars by Healthcare, Hospitals and Medicine industry customers.
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Lincare Holdings as an Employer
2.5/5
Lincare Holdings has a 2.5/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Lincare Holdings scored a -93 for Net Promoter Score and a -60 for Employee Net Promoter Score. NPS gauges how likely a customer of Lincare Holdings would recommend the brand to a friend. ENPS measures how likely Lincare Holdings employees would recommend working at Lincare Holdings to a friend.
Net Promoter Score
-93
NPS Score
| 3% | Promoters |
|---|---|
| 1% | Passive |
| 96% | Detractors |
Employee Net Promoter Score
-60
eNPS Score
| 15% | Promoters |
|---|---|
| 10% | Passive |
| 75% | Detractors |
