-67
NPS
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Lincoln Property Company
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About Lincoln Property Company's Brand
Lincoln Property Company is one of the most respected and diversified in commercial real estate services.
Brand at a Glance
74%
Customer Loyalty
1.5/5
Product Quality
1.6/5
Pricing
1.5/5
Customer Service
Lincoln Property Company NPS
Lincoln Property Company's Net Promoter Score (NPS) is a -67 with 15% Promoters, 3% Passives, and 82% Detractors. Net Promoter Score tracks whether Lincoln Property Company's customers would recommend using the product based on a scale of -100 to 100.
Lincoln Property Company Overall NPS
| 15% | Promoters |
|---|---|
| 3% | Passives |
| 82% | Detractors |
Lincoln Property Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 -76 | Jul 2023 | -76 |
Aug 2023 -76 | Aug 2023 | -76 |
Sep 2023 -78 | Sep 2023 | -78 |
Oct 2023 -74 | Oct 2023 | -74 |
Dec 2023 -74 | Dec 2023 | -74 |
Feb 2024 -72 | Feb 2024 | -72 |
Mar 2024 -72 | Mar 2024 | -72 |
Apr 2024 -70 | Apr 2024 | -70 |
May 2024 -70 | May 2024 | -70 |
Aug 2024 -69 | Aug 2024 | -69 |
Oct 2024 -69 | Oct 2024 | -69 |
Feb 2025 -68 | Feb 2025 | -68 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Lincoln Property Company NPS by Gender
Male customers rated Lincoln Property Company's NPS 12 points higher than Female customers.
Male
-78
Lincoln Property Company's NPS was rated -78 by Male customers on Comparably.
11%
Promoters
0%
Passives
89%
Detractors
Female
-90
Lincoln Property Company's NPS was rated -90 by Female customers on Comparably.
3%
Promoters
4%
Passives
93%
Detractors
Lincoln Property Company NPS by Ethnicity
Lincoln Property Company's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Hispanic or Latino -34 | Hispanic or Latino | -34 |
African American/Black -67 | African American/Black | -67 |
Other -84 | Other | -84 |
Lincoln Property Company NPS by Age
Lincoln Property Company's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 51-55.
Lincoln Property Company NPS by Usage
Lincoln Property Company's NPS was rated the highest by customers who have used Lincoln Property Company's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -82 | Less than 1 Year | -82 |
1 to 2 Years -79 | 1 to 2 Years | -79 |
2 to 5 Years -76 | 2 to 5 Years | -76 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Lincoln Property Company Customer Reviews
Out of the 12 Lincoln Property Company customer reviews 2 were positive and 10 were constructive. Lincoln Property Company customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Lincoln Property Company Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Lincoln Property Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Lincoln Property Company Customer Loyalty Score by Gender
Male customers rated Lincoln Property Company's Customer Loyalty score 3% higher than Female customers.
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Male
80%
Yes
Female
77%
Yes
Lincoln Property Company Customer Loyalty Score by Ethnicity
Lincoln Property Company's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Lincoln Property Company.
72
out of 100
Caucasian
100
out of 100
Hispanic or Latino
90
out of 100
African American/Black
70
out of 100
Other
Lincoln Property Company Customer Loyalty Score by Age
Lincoln Property Company's Customer Loyalty score was rated the highest by customers ages 56-60, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Lincoln Property Company.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 78% | 18-25 | 78% |
26-30 78% | 26-30 | 78% |
31-35 70% | 31-35 | 70% |
36-40 80% | 36-40 | 80% |
41-45 64% | 41-45 | 64% |
46-50 78% | 46-50 | 78% |
51-55 85% | 51-55 | 85% |
56-60 100% | 56-60 | 100% |
Lincoln Property Company Customer Loyalty Score by Usage
Lincoln Property Company's Customer Loyalty score was rated the highest by customers who have used Lincoln Property Company's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Lincoln Property Company Customer Loyalty Score by Industry
Lincoln Property Company's Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Lincoln Property Company Product Quality
1.5/5
Lincoln Property Company has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Lincoln Property Company Product Information
Lincoln Property Company’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Lincoln Property Company's product the highest. Reviewers from the Banking and Financial Services industry rated Lincoln Property Company the lowest at 1.5.
- Website
- http://www.lpc.com/
- Company Size
- 1,001-5,000 Employees
Quick Insights into Lincoln Property Company Product Quality
Lincoln Property Company's Product Quality score was rated highest by customers ages 56-60, and rated lowest by Other customers.
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Ranked Lincoln Property Company Product Quality the Highest
Ranked Lincoln Property Company Product Quality the Lowest
Lincoln Property Company Product Quality Score by Gender
Lincoln Property Company's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Lincoln Property Company.
Male
1.5/5
Female
1.5/5
Lincoln Property Company Product Quality Score by Ethnicity
Lincoln Property Company's Product Quality score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Lincoln Property Company.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
Lincoln Property Company Product Quality Score by Age
Lincoln Property Company's Product Quality score was rated the highest by customers ages 56-60, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Lincoln Property Company.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.9 | 26-30 | 1.9 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 2.6 | 56-60 | 2.6 |
Lincoln Property Company Product Quality Score by Usage
Lincoln Property Company's Product Quality score was rated 1.5 stars by customers who have used Lincoln Property Company's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
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Lincoln Property Company Product Quality Score by Industry
Lincoln Property Company's Product Quality score was rated the highest by Education industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Lincoln Property Company Pricing
Lincoln Property Company ROI & Value For Money
1.6/5
Lincoln Property Company has a value for money and ROI score of 1.6 out of 5 stars rated by its users and customers.
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Lincoln Property Company Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Banking and Financial Services industry think that they had the lowest ROI from Lincoln Property Company.
Quick Insights into Lincoln Property Company ROI
Lincoln Property Company's ROI score was rated highest by customers ages 56-60, and rated lowest by Other customers.
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Ranked Lincoln Property Company ROI the Highest
Ranked Lincoln Property Company ROI the Lowest
Lincoln Property Company ROI Score by Gender
Lincoln Property Company's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Lincoln Property Company.
Male
1.5/5
Female
1.5/5
Lincoln Property Company ROI Score by Ethnicity
Lincoln Property Company's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Lincoln Property Company.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.8 | African American/Black | 1.8 |
Other 1.5 | Other | 1.5 |
Lincoln Property Company ROI Score by Age
Lincoln Property Company's ROI score was rated the highest by customers ages 56-60, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Lincoln Property Company.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.8 | 26-30 | 1.8 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 2 | 51-55 | 2 |
56-60 2.5 | 56-60 | 2.5 |
Lincoln Property Company ROI Score by Usage
Lincoln Property Company's ROI score was rated 1.5 stars by customers who have used Lincoln Property Company's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
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Lincoln Property Company ROI Score by Industry
Lincoln Property Company's ROI score was rated the highest by Tech industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Lincoln Property Company Customer Satisfaction (CSAT)
Lincoln Property Company Customer Satisfaction (CSAT) Score
11 / 100
Lincoln Property Company has an overall Customer Satisfaction score of 11 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
7%
Satisfied
4%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
13%
Very Dissatisfied
68%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Lincoln Property Company Customer Satisfaction
Lincoln Property Company's Customer Satisfaction score was rated highest by customers ages 56-60, and rated lowest by Hispanic or Latino customers.
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Ranked Lincoln Property Company Customer Satisfaction the Highest
Ranked Lincoln Property Company Customer Satisfaction the Lowest
Lincoln Property Company Customer Satisfaction Score by Gender
Male customers rated Lincoln Property Company's Customer Satisfaction score 2 points higher than Female customers.
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6 / 100
MaleVery Satisfied | 6% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 18% | |
Very Dissatisfied | 76% |
4 / 100
FemaleVery Satisfied | 4% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 8% | |
Dissatisfied | 8% | |
Very Dissatisfied | 80% |
Lincoln Property Company Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Lincoln Property Company's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Lincoln Property Company.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
11%
Very Dissatisfied
84%
CSAT according to Hispanic or Latino
Lincoln Property Company's Customer Satisfaction (CSAT) score was rated 0% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Lincoln Property Company.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
67%
CSAT according to African American/Black
Lincoln Property Company's Customer Satisfaction (CSAT) score was rated 11% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Lincoln Property Company.
11 / 100
Very Satisfied
11%
Satisfied
0%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
11%
Very Dissatisfied
67%
CSAT according to Other
Lincoln Property Company's Customer Satisfaction (CSAT) score was rated 8% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Lincoln Property Company.
8 / 100
Very Satisfied
8%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
75%
Lincoln Property Company Customer Satisfaction Score by Age
Lincoln Property Company's Customer Satisfaction score was rated the highest by customers ages 56-60, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Lincoln Property Company.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 0% | |||||||||||||||
| 26-30 | 14% | |||||||||||||||
| 31-35 | 0% | |||||||||||||||
| 36-40 | 0% | |||||||||||||||
| 41-45 | 0% | |||||||||||||||
| 46-50 | 0% | |||||||||||||||
| 51-55 | 0% | |||||||||||||||
| 56-60 | 33% |
Lincoln Property Company Customer Satisfaction Score by Usage
Lincoln Property Company's Customer Satisfaction score was rated the highest by customers who have used Lincoln Property Company's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
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Lincoln Property Company Customer Satisfaction Score by Industry
Lincoln Property Company's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Lincoln Property Company Customer Service
1.5/5
Lincoln Property Company has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Lincoln Property Company's Customer Service
Address
Dallas, TX
Website
http://www.lpc.com/
Phone Number
214-740-3300
Quick Insights into Lincoln Property Company Customer Service
Lincoln Property Company's Customer Service score was rated highest by customers ages 56-60, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Lincoln Property Company's Customer Service score.
Ranked Lincoln Property Company Customer Service the Highest
Ranked Lincoln Property Company Customer Service the Lowest
Lincoln Property Company Customer Service Score by Gender
Lincoln Property Company's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Lincoln Property Company.
Male
1.5/5
Female
1.5/5
Lincoln Property Company Customer Service Score by Ethnicity
Lincoln Property Company's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Lincoln Property Company.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 2 | Hispanic or Latino | 2 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
Lincoln Property Company Customer Service Score by Age
Lincoln Property Company's Customer Service score was rated the highest by customers ages 56-60, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Lincoln Property Company.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.6 | 26-30 | 1.6 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.6 | 46-50 | 1.6 |
51-55 1.5 | 51-55 | 1.5 |
56-60 2.3 | 56-60 | 2.3 |
Lincoln Property Company Customer Service Score by Usage
Lincoln Property Company's Customer Service score was rated 1.5 stars by customers who have used Lincoln Property Company's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
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Lincoln Property Company Customer Service Score by Industry
Lincoln Property Company's Customer Service score was rated the highest by Tech industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Lincoln Property Company as an Employer
2.6/5
Lincoln Property Company has a 2.6/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Lincoln Property Company scored a -67 for Net Promoter Score and a -22 for Employee Net Promoter Score. NPS gauges how likely a customer of Lincoln Property Company would recommend the brand to a friend. ENPS measures how likely Lincoln Property Company employees would recommend working at Lincoln Property Company to a friend.
Net Promoter Score
-67
NPS Score
| 15% | Promoters |
|---|---|
| 3% | Passive |
| 82% | Detractors |
Employee Net Promoter Score
-22
eNPS Score
| 28% | Promoters |
|---|---|
| 22% | Passive |
| 50% | Detractors |
