

We were founded on the belief that many projects are made too complicated for the problems they are trying to solve. Our consulting teams apply a methodical and structured approach to design simple and elegant solutions for even the most intricate project challenges. Learn more at http://www.logic2020.com.
Logic20/20's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Logic20/20's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Mar 2022 100 | Mar 2022 | 100 |
Nov 2023 100 | Nov 2023 | 100 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Logic20/20 has a 4.7/5 stars for its overall company culture rated by their employees


Logic20/20 scored a 100 for Net Promoter Score and a 49 for Employee Net Promoter Score. NPS gauges how likely a customer of Logic20/20 would recommend the brand to a friend. ENPS measures how likely Logic20/20 employees would recommend working at Logic20/20 to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 66% | Promoters |
|---|---|
| 17% | Passive |
| 17% | Detractors |