-25
NPS
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LogicSource
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About LogicSource's Brand
LogicSource provides sourcing and procurement services to consumer facing businesses.
Brand at a Glance
38%
Customer Loyalty
3.4/5
Product Quality
3.2/5
Pricing
3.2/5
Customer Service
LogicSource NPS
LogicSource's Net Promoter Score (NPS) is a -25 with 25% Promoters, 25% Passives, and 50% Detractors. Net Promoter Score tracks whether LogicSource's customers would recommend using the product based on a scale of -100 to 100.
LogicSource Overall NPS
| 25% | Promoters |
|---|---|
| 25% | Passives |
| 50% | Detractors |
LogicSource NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 -66 | May 2020 | -66 |
Apr 2024 -25 | Apr 2024 | -25 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
LogicSource Customer Loyalty
38%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
38% of LogicSource users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
LogicSource Product Quality
3.4/5
LogicSource has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock LogicSource's overall Product Quality score rated by its users and customers.
LogicSource Product Information
LogicSource’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Website
- http://logicsource.com
- Company Size
- 51-200 Employees
Industry
Tech
Ecommerce and Marketplaces
Food and Beverages
Marketplaces
LogicSource Pricing
LogicSource ROI & Value For Money
3.2/5
LogicSource has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock LogicSource's overall ROI score rated by its users and customers.
LogicSource Customer Service
3.2/5
LogicSource has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock LogicSource's overall Customer Service score rated by its users and customers.
About LogicSource's Customer Service
Address
20 Marshall Street, Norwalk, CT
Website
http://logicsource.com
Phone Number
(203)409-9770
Consumer vs. Employees
LogicSource scored a -25 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of LogicSource would recommend the brand to a friend. ENPS measures how likely LogicSource employees would recommend working at LogicSource to a friend.
Net Promoter Score
-25
NPS Score
| 25% | Promoters |
|---|---|
| 25% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
