64
NPS
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Logikcull
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About Logikcull's Brand
Based in San Francisco, Logikcull is the leading provider of legal intelligence solutions.
Brand at a Glance
4.3/5
Product Quality
4.4/5
Pricing
5/5
Customer Service
Logikcull NPS
Logikcull's Net Promoter Score (NPS) is a 64 with 76% Promoters, 12% Passives, and 12% Detractors. Net Promoter Score tracks whether Logikcull's customers would recommend using the product based on a scale of -100 to 100.
Logikcull Overall NPS
| 76% | Promoters |
|---|---|
| 12% | Passives |
| 12% | Detractors |
Logikcull NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 63 | Aug 2020 | 63 |
Feb 2023 64 | Feb 2023 | 64 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Logikcull NPS by Usage
Logikcull's NPS was rated 55 points by customers who have used Logikcull's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 55 | 1 to 2 Years | 55 |
Logikcull Product Quality
4.3/5
Logikcull has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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Logikcull Product Information
Logikcull serves markets in the United States and Canada. Logikcull supports Web devices and offers products for small, medium, and large sized businesses.
Logikcull’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://logikcull.com
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Enterprise
Government & Legal
SaaS
Languages Supported
English
Product Type
Document Management Software
Electronic Discovery Software
Logikcull Pricing
Logikcull ROI & Value For Money
4.4/5
Logikcull has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Logikcull's overall ROI score rated by its users and customers.
Logikcull Pricing Plans
Logikcull has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Logikcull?
Small Businesses
Medium Businesses
Large Enterprises
Logikcull Customer Service
5/5
Logikcull has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Logikcull's Customer Service
Address
330 Townsend Street, Suite 235, San Francisco, CA
Website
http://logikcull.com
Phone Number
(844) 363-3347
Consumer vs. Employees
Logikcull scored a 64 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Logikcull would recommend the brand to a friend. ENPS measures how likely Logikcull employees would recommend working at Logikcull to a friend.
Net Promoter Score
64
NPS Score
| 76% | Promoters |
|---|---|
| 12% | Passive |
| 12% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
