100
NPS
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Lucky Strike Entertainment
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About Lucky Strike Entertainment's Brand
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
Lucky Strike Entertainment NPS
Lucky Strike Entertainment's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Lucky Strike Entertainment's customers would recommend using the product based on a scale of -100 to 100.
Lucky Strike Entertainment Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Lucky Strike Entertainment NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 100 | Feb 2022 | 100 |
Oct 2023 100 | Oct 2023 | 100 |
Jan 2025 100 | Jan 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Lucky Strike Entertainment Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Lucky Strike Entertainment users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Lucky Strike Entertainment Product Quality
4/5
Lucky Strike Entertainment has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Lucky Strike Entertainment's overall Product Quality score rated by its users and customers.
Lucky Strike Entertainment Product Information
Lucky Strike Entertainment’s product quality score is a 4 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Lucky Strike Entertainment Pricing
Lucky Strike Entertainment ROI & Value For Money
4/5
Lucky Strike Entertainment has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Lucky Strike Entertainment's overall ROI score rated by its users and customers.
Lucky Strike Entertainment Customer Satisfaction (CSAT)
Lucky Strike Entertainment Customer Satisfaction (CSAT) Score
100 / 100
Lucky Strike Entertainment has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Lucky Strike Entertainment Customer Service
4/5
Lucky Strike Entertainment has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Lucky Strike Entertainment's overall Customer Service score rated by its users and customers.
About Lucky Strike Entertainment's Customer Service
Address
Sherman Oaks, CA
Website
http://www.luckystrikesocial.com
Lucky Strike Entertainment as an Employer
Consumer vs. Employees
Lucky Strike Entertainment scored a 100 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of Lucky Strike Entertainment would recommend the brand to a friend. ENPS measures how likely Lucky Strike Entertainment employees would recommend working at Lucky Strike Entertainment to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 50% | Promoters |
|---|---|
| 33% | Passive |
| 17% | Detractors |
