-100
NPS
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Lynx Equity
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About Lynx Equity's Brand
Lynx Equity Limited is a Canadian-based manager of private equity funds. Lynx Equity blends a proven track record in identifying and
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Lynx Equity NPS
Lynx Equity's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Lynx Equity's customers would recommend using the product based on a scale of -100 to 100.
Lynx Equity Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Lynx Equity NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -100 | Jan 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Lynx Equity Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Lynx Equity users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Lynx Equity Product Quality
1.5/5
Lynx Equity has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Lynx Equity's overall Product Quality score rated by its users and customers.
Lynx Equity Product Information
Lynx Equity’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.lynxequity.com
- Company Size
- 11-50 Employees
Industry
Tech
FinTech
Lynx Equity Pricing
Lynx Equity ROI & Value For Money
1.5/5
Lynx Equity has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Lynx Equity Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Lynx Equity Customer Service
1.5/5
Lynx Equity has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Lynx Equity's overall Customer Service score rated by its users and customers.
About Lynx Equity's Customer Service
Address
692 Queen Street East, Suite 205, Ontario, Toronto, KS M4M 1G9 Canada
Website
http://www.lynxequity.com
