100
NPS
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MaaS360
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About MaaS360 Brand
MaaS360 is an enterprise mobility management (EMM) platform.
Brand at a Glance
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
MaaS360 NPS
MaaS360's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether MaaS360's customers would recommend using the product based on a scale of -100 to 100.
MaaS360 Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
MaaS360 NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MaaS360 Product Quality
5/5
MaaS360 has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock MaaS360 overall Product Quality score rated by its users and customers.
MaaS360 Product Information
MaaS360 serves markets in the United States and Canada. MaaS360 supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
MaaS360’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.maas360.com/
- Company Size
- 201-500 Employees
Industry
Tech
Enterprise
Mobile App
SaaS
Languages Supported
English
Product Type
Mobile Software
Mobile Device Management Software
Endpoint Protection Software
MaaS360 Pricing
MaaS360 ROI & Value For Money
5/5
MaaS360 has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock MaaS360 overall ROI score rated by its users and customers.
MaaS360 Pricing Plans
MaaS360 has a pricing structure that accommodates small, medium, and large businesses. Starting from $4/month, MaaS360 uses a subscription model and offers the following: Essentials:, $4.00 USD per device per month, and $8.00 USD per user per month.
Who Uses MaaS360?
Small Businesses
Medium Businesses
Large Enterprises
MaaS360 Customer Service
5/5
MaaS360 has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About MaaS360's Customer Service
Address
1787 Sentry Parkway West Building 18, 2nd Floor, Blue Bell, PA
Website
http://www.maas360.com/
Phone Number
2156641902
MaaS360 as an Employer
3.4/5
MaaS360 has a 3.4/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
MaaS360 scored a 100 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of MaaS360 would recommend the brand to a friend. ENPS measures how likely MaaS360 employees would recommend working at MaaS360 to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 40% | Promoters |
|---|---|
| 0% | Passive |
| 60% | Detractors |
