28
NPS
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Brand Page
Madgex
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About Madgex's Brand
Job board software
Brand at a Glance
3.7/5
Product Quality
3.8/5
Pricing
3.7/5
Customer Service
Madgex NPS
Madgex's Net Promoter Score (NPS) is a 28 with 55% Promoters, 18% Passives, and 27% Detractors. Net Promoter Score tracks whether Madgex's customers would recommend using the product based on a scale of -100 to 100.
Madgex Overall NPS
| 55% | Promoters |
|---|---|
| 18% | Passives |
| 27% | Detractors |
Madgex NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 27 | Aug 2020 | 27 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Madgex NPS by Usage
Madgex's NPS was rated 55 points by customers who have used Madgex's products/services for 5 to 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 55 | 5 to 10 Years | 55 |
Madgex Product Quality
3.7/5
Madgex has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Madgex Product Information
Madgex serves markets in the United States, Europe, Canada, United Kingdom, and Germany. Madgex supports Web devices and offers products for small, medium, and large sized businesses.
Madgex’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://www.madgex.com
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Content
Media
SaaS
Languages Supported
English
Product Type
Recruitment Software
Job Board Software
Madgex Pricing
Madgex ROI & Value For Money
3.8/5
Madgex has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Madgex Pricing Plans
Madgex has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Madgex?
Small Businesses
Medium Businesses
Large Enterprises
Madgex Customer Service
3.7/5
Madgex has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Madgex's Customer Service
Address
700 Dorval Drive, Suite 501, L6K 3V3 Canada
Website
http://www.madgex.com
Phone Number
01273810800
Consumer vs. Employees
Madgex scored a 28 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Madgex would recommend the brand to a friend. ENPS measures how likely Madgex employees would recommend working at Madgex to a friend.
Net Promoter Score
28
NPS Score
| 55% | Promoters |
|---|---|
| 18% | Passive |
| 27% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
