100
NPS
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Magic EdTech
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About Magic EdTech's Brand
Magic EdTech develops cutting-edge digital learning products and platforms for education companies across the globe. The company has served over 200 clients worldwide and has built longstanding relationships with them over the last decade. Magic’s experience of delivering learning platforms with analytics to empower students and educators manifests in its cloud-hosted out-of-the-box SaaS platform, MagicBox (Gold Award winner, IMS, Learning Impact Award 2020 - https://www.getmagicbox.com) that is currently used by 5MM students globally.
Magic EdTech NPS
Magic EdTech's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Magic EdTech's customers would recommend using the product based on a scale of -100 to 100.
Magic EdTech Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Magic EdTech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 100 | Jul 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Magic EdTech as an Employer
4.7/5
Magic EdTech has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Magic EdTech scored a 100 for Net Promoter Score and a 52 for Employee Net Promoter Score. NPS gauges how likely a customer of Magic EdTech would recommend the brand to a friend. ENPS measures how likely Magic EdTech employees would recommend working at Magic EdTech to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
52
eNPS Score
| 71% | Promoters |
|---|---|
| 10% | Passive |
| 19% | Detractors |
